Hotel Guest Room Attendant

Westin Mt Laurel; Mount Laurel Township (NJ); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA/HSA

Long-Term Disability Insurance

Company-Paid Life Insurance

401(k) Plan + Match

Paid Time Off (PTO)

Holiday Pay

Birthday Day Off

Sick Time (up to 40 hours)

Employee Referral Program

Discounted hotel rates

Daily meals

Job summary

Westin Mt Laurel in Mount Laurel, NJ is seeking a full-time Housekeeping Associate to clean and service guest rooms, change linens, and maintain high cleanliness standards. You will restock carts, report maintenance issues, and ensure timely readiness of rooms for guests.

The role requires ability to stand for long periods, attention to detail, and strong guest service skills. Benefits are available to full-time associates after eligibility periods, including insurance and retirement plans.

Qualifications

• Ability to bend and reach to dust, clean and make beds.
• Ability to stand and walk for long periods while performing housekeeping tasks.
• Ability to communicate with guests to provide information and services.
• Visually inspect rooms for cleanliness and belongings left behind.
• Record room status on daily paperwork.

Responsibilities

• Clean and service assigned guest rooms and bathrooms.
• Change bed linens, make beds, and replenish towels and amenities.
• Dust, vacuum, mop, and sanitize surfaces.
• Restock housekeeping carts and maintain supplies.
• Report maintenance issues or safety concerns promptly.
• Ensure rooms are ready for guest arrivals within timeframes.
• Respond to guest requests promptly and courteously.
• Follow safety, sanitation, and chemical handling procedures.
• Maintain confidentiality and security of guest rooms and belongings.
• Assist with additional housekeeping tasks as assigned.
• Communicate room status with supervisors.

Skills

Bend and reach to dust, clean beds

Stand and walk long hours

Talk to guests and provide information

Inspect rooms for cleanliness

Mark completed rooms on paperwork

Move and lift cleaning equipment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full time Hourly Westin Mount Laurel, Mount Laurel Township, NJ, US

10 days ago Requisition ID: 8481

• Clean and service assigned guest rooms and bathrooms in accordance with hotel brand standards.
• Change bed linens, make beds, and replenish towels and guest amenities.
• Dust, vacuum, mop, and sanitize all surfaces to maintain a high standard of cleanliness.
• Restock housekeeping carts and maintain an organized supply of linens and cleaning products.
• Report maintenance issues, safety concerns, or damaged items in guest rooms and public areas promptly.
• Ensure all rooms are cleaned and ready for guest arrivals within established timeframes.
• Respond to guest requests promptly and courteously, providing exceptional guest service.
• Follow all safety, sanitation, and chemical handling procedures.
• Maintain the confidentiality and security of guest rooms and belongings.
• Assist with additional housekeeping tasks such as hallways, service areas, or special cleaning projects as assigned.
• Work collaboratively with team members and communicate effectively with supervisors regarding room status.

Skills & Abilities

• Bend and reach to dust, clean and make beds
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.
• Lift all equipment and supplies on and off cart.

Prior Experience

• At least one year prior hotel housekeeping experience preferred

Join Our Team and Enjoy Outstanding Benefits!

At the Westin Mt Laurel, we value our team members and are proud to offer a competitive and comprehensive benefits package. Here's what you can look forward to as part of our team:

Full-Time Associates are eligible to enroll in the following benefits for themselves and their families beginning the first of the month after 60 days of service:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Long-Term Disability Insurance

Company-Paid Life Insurance

All Full-Time Associates receive company-paid life insurance coverage.

401(k) Retirement Plan

Team members are eligible to participate in our 401(k) plan after 1 year of service, having worked at least 1,000 hours and are 21 years of age or older. Plus, take advantage of our 401(k) Match to boost your retirement savings!

Paid Time Off & Holidays

• After 90 days of service, Full-Time Associates earn up to 40 hours of sick time annually.
• Full Time associates can enjoy holiday pay for six recognized holidays, plus a paid day off for your birthday!
• After 1 year of service, Full-Time Associates are eligible to take vacation time earned in their first year up to 40 hours. Vacation accrual increases with additional years of service.

Employee Referral Program

Help grow our team and earn rewards when you refer friends or family.

Enjoy discounted room rates at Marriott properties worldwide!

Daily Meals

Complimentary meal is provided to all associates during their shift.