Night Auditor - Part Time

Hyatt Regency Lisle Near Naperville

Lisle (IL)

On-site

USD 26,000 - 28,000

Full time

3 days ago
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Benefits offered by this job

Paid time off
Holidays
Paid sick leave
Vacation time
Medical insurance
Dental insurance
Vision insurance
Life and disability insurance
Employee discounts
EAP

Job summary

Hyatt Regency Lisle near Naperville in Lisle, IL is seeking a Front Desk Associate to greet guests, check them in and out, and ensure a seamless arrival experience. You will promote the hotel rewards program and handle payments with accuracy.

Join a team that values hospitality, teamwork, and attention to detail, delivering exceptional guest service in a fast-paced environment. Strong communication and guest relations are essential.

Qualifications

  • Must be able to read and write effectively.
  • Excellent verbal and written communication skills.
  • Extensive knowledge of hotel services and facilities.
  • Strong customer relations and leadership abilities.
  • Detail oriented with strong organizational skills.
  • Able to provide outstanding guest experiences.

Responsibilities

  • Greet and welcome guests upon arrival and register them in the computer system.
  • Accept payments, maintain a house bank, and provide accurate receipts.
  • Issue keys and control access to safety deposit areas; post charges as needed.
  • Coordinate VIP and special reservations and communicate with other departments.
  • Prepare daily reports and reconcile front desk transactions.
  • Provide daily next-day reports to relevant departments as required.

Skills

Guest services
Communication skills
Leadership capability
Attention to detail
Customer relations
Professionalism

Job description

Description

Experience the best of hospitality at Hyatt Regency Lisle near Naperville, a vibrant suburban retreat just minutes from downtown Naperville and major Chicago business hubs. Our team delivers exceptional service in a setting that blends convenience, comfort, and community. With spacious suite‑style guestrooms, thoughtful amenities such as an indoor pool, fitness center, free self‑parking, and an on‑site restaurant and lounge, we create memorable stays for business and leisure travelers alike. You’ll be part of a dedicated team that supports guests from check‑in to departure and brings our brand’s warm hospitality to life every day. Learn, grow, and make a difference in a welcoming environment that values teamwork, professionalism, and continuous improvement.


Vinayaka Hospitality was founded in 2008 on a foundation of innovation, intelligence, and compassion. Our team takes pride in combining a passion for hospitality with practical hotel management. By collaborating with renowned brands like Hilton, Marriott, and Hyatt, we efficiently manage 12 properties across diverse locations. Committed to ongoing growth, we actively seek opportunities and are dedicated to helping both our team and hotels thrive. We remain responsive and proactive in our strategies for sales, marketing, and revenue, ensuring swift adaptability to market changes. Beyond Management, we cultivate strong partnerships with major industry players, showcasing our dedication to success in the ever‑evolving world of hospitality.


Essential Functions


  • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotel’s Rewards Program and provide recognition and benefits to all present members.

  • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.

  • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.

  • Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre‑registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager.

  • Ensure all necessary reports and forms are completed daily.

  • Reconcile and complete all daily front desk agents’ work.

  • Run find trial balance to post rooms and close day.

  • Run accounts receivable reports.

  • Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required.


Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.



  • Assist front desk in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.

  • Book reservations for those guests who approach the Front Desk.


Pay Range

$19.00 – $20.00 per hour


Compensation within this range will be determined based on relevant experience, skills, and other job‑related factors consistent with applicable law.


Benefits

Eligible employees may receive access to the following benefits, subject to plan terms and eligibility requirements:



  • Paid time off, including:

    • Paid holidays

    • Paid sick leave and/or paid leave

    • Vacation time



  • Medical, dental, and vision insurance

  • Life and disability insurance

  • Employee Assistance Program (EAP)

  • Employee discounts (e.g., hotel stays, food & beverage, and partner programs)


Paid Leave

This position is eligible for paid leave benefits in accordance with applicable state and local laws.


The Company provides paid leave benefits that meet or exceed legal requirements. Details regarding accrual, use, and eligibility will be provided upon hire.


Scheduling Expectations

Work schedules for this position are based on business needs and may vary, including:



  • Evenings, weekends, and holidays

  • Shifts based on occupancy levels, events, and seasonal demand


We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.

Requirements

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES


  • Must be able to read and write to facilitate the communication process.

  • Requires good communication skills, both verbal and written.

  • Extensive knowledge of the hotel, its services and facilities.

  • Must have excellent customer relations skills and leadership capability.

  • Must be detail oriented with outstanding organizational and communication skills.

  • Must have excellent leadership capability and customer relations skills.


PHYSICAL DEMANDS


  • Must be able to stand and exert well‑paced ability for up to 4 hours in length.

  • Must be able to exert well‑paced ability to reach other departments of the hotel on a timely basis.

  • Must be able to exert well‑paced ability in limited space.

  • Must be able to lift up to 15 lbs. occasionally.


AVAILABILITY

This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.

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