Join to apply for the Night Auditor - Part Time role at Sonesta International Hotels
Job Description Summary: The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for each 24-hour operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift. The role involves delivering excellent service, managing hotel system issues, and supporting hotel operations during the night.
DUTIES AND RESPONSIBILITIES:
- Deliver Sonesta Service in all guest interactions according to standards.
- Balance and audit revenue streams and prepare relevant reports.
- Balance and audit tax charges, cashier reports, and guest accounts.
- Complete and transmit daily management reports with supporting documentation.
- Assist in setup of breakfast service and hotel laundry operations.
- Act as security contact during shifts.
- Resolve accounting discrepancies and communicate with management.
- Register guests, issue keys, and provide hotel information.
- Process transactions accurately and securely.
- Book reservations, process cancellations, and upsell rooms.
- Follow reservation strategies and promote teamwork.
- Service hotel shop and bar, ensuring legal compliance.
- Fulfill guest requests and manage guest safes.
- Comply with health, safety, and alcohol laws.
- Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
- High School diploma or equivalent.
- Previous hotel experience preferred.
- Ability to communicate fluently in English; other languages beneficial.
- Basic math and problem-solving skills.
- Experience with Microsoft Office and Opera preferred.
- Valid driver’s license.
- Physical ability to stand, lift up to 50 pounds, and work flexible hours including holidays.
- Obtain ServSafe and possibly TIPS certifications.
Additional Information:
- Benefits include health insurance, 401(k), paid leave, hotel discounts, and more.
- Sonesta is an equal opportunity employer.
- Complete a full application and attach a resume to be considered.