Night Auditor - Overnight Laundry

Concord Hospitality Enterprises; Winston-Salem (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with match

Tuition assistance

Discounted room rates

Training & development

Job summary

Concord Hospitality Enterprises in Winston-Salem, NC is seeking a dependable Night Auditor to provide guest service during the late shift. You will manage front desk operations, balance daily revenue, handle reservations, and ensure safe, smooth night-time processes.

The ideal candidate is detail-oriented, able to work independently, and customer-service focused, with previous hotel front desk experience preferred. This full-time role offers competitive wages and benefits.

Qualifications

• Must have strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Process credit card transactions and daily revenue for the property.
• Balance daily revenue and verify transactions.
• Handle phone system, reservations, and guest inquiries.

Skills

Attention to detail

Independent work

Customer service

Hospitality experience

Job description

Description

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You'll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach.

Key Responsibilities

• Process credit card transactions and daily revenue for the property.
• Ensure laundry is completed for the business days.
• Ensure Common Areas are cleaned and maintained.
• Ensure regular internal property walks are completed throughout the shift.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Benefits (Full-Time Associates Only)

• Competitive wages
• Medical, dental, and vision plans
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."

We are Concord!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality