Night Auditor - Overnight Laundry

WoodSpring Suites Winston-Salem - Haynes Mall; Winston-Salem (NC); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

Life insurance

Disability insurance

401(k) with match

Tuition assistance

Discounted rooms

Training & advancement

Job summary

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff.

This role requires independence, attention to detail, and a proactive approach. Based in Winston-Salem, NC, you will process credit card transactions and daily revenue, assist with reservations,

Qualifications

• Previous front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Process credit card transactions and daily revenue for the property.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Attention to detail

Customer service

Independent worker

Night shift

Job description

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach.

Key Responsibilities

Process credit card transactions and daily revenue for the property.

• Ensure laundry is completed for the business days.
• Ensure Common Areas are cleaned and maintained.
• Ensure regular internal property walks are completed throughout the shift.

Handle phone system, reservations, and guest inquiries.

Perform check-in and check-out procedures.

Verify, balance, and review hotel room availability and transactions.

Maintain lobby appearance and assist with AM breakfast setup if needed.

Monitor hotel safety and emergency procedures during the night shift.

Qualifications

Previous hotel front desk or hospitality experience preferred.

Strong attention to detail and organizational skills.

Dependable, responsible, and able to work independently.

Professional and customer-service oriented.

Benefits (Full-Time Associates Only)

Competitive wages

Medical, dental, and vision plans

Life insurance and short/long-term disability options

401(k) program with company match

Tuition assistance

Discounted room rates at Concord-managed hotels

Training, development, and career advancement opportunities

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."

We are Concord!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.