Night Auditor: Overnight Front Desk with Free Rooms

Hyatt Hotels Corporation; Kansas City (MO); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Free room nights

Medical, Prescription, Dental and VIs

Job summary

Hotel Kansas City seeks a dedicated Night Auditor to support overnight Front Office operations, guest service, and end-of-day audit processes. This role works independently during overnight hours, escalating concerns to leadership when needed to maintain a high-touch guest experience.

The Night Auditor will post and reconcile transactions, manage cash handling, and ensure confidential handling of guest and financial information while delivering accurate, timely reports for management review.

Qualifications

• High school diploma, GED, or equivalent required.
• Overnight shift experience preferred.
• Ability to learn hotel systems and payment tools.
• English proficiency for clear guest communication.

Responsibilities

• Welcome guests and provide courteous service during the overnight shift.
• Handle guest registration, check-in/out, room assignments, and billing questions.
• Review, post, reconcile, and verify transactions and ensure cash handling accuracy.
• Prepare overnight reports, logs, and shift documentation.
• Communicate room status changes and operational updates to departments.
• Follow safety, security, and cash-handling procedures.

Skills

Guest service

Communication

Empathy

Accountability

Professionalism

Collaboration

Attention to detail

Education

High school diploma

GED

Equivalent required

Tools

Opera

Microsoft Outlook

Word

Excel

Microsoft 365

Job description

Hotel Kansas City seeks a dedicated Night Auditor to support overnight Front Office operations, guest service, and end-of-day audit processes. This role works independently during overnight hours, escalating concerns to leadership when needed to maintain a high-touch guest experience.

The Night Auditor will post and reconcile transactions, manage cash handling, and ensure confidential handling of guest and financial information while delivering accurate, timely reports for management review.