Night Auditor - Overnight Front Desk & Safe Operations Pro

Parks Hospitality Group; Columbia (SC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical and dental benefits from day 1

Paid time off (PTO)

Incentives and cash awards

Discounted hotel rates

Best Place to Work recognition

Job summary

Parks Hospitality Group is seeking a reliable Night Auditor to anchor the overnight team for LivSmart Studios by Hilton Columbia Greystone. You will manage front desk operations during the night, greet late-arriving guests, and reconcile daily transactions to ensure accurate financial records.

The role requires strong communication, attention to detail, and experience with property management systems. Benefits include day-one medical/dental coverage, PTO, and discounted hotel rates for you and

Qualifications

• High school diploma or equivalent.
• At least 1 year of front desk or guest service experience in a hotel.
• Advanced knowledge of property management systems and front desk procedures.
• Ability to troubleshoot and resolve guest issues professionally.
• Strong communication skills and attention to detail.
• Hilton systems and M3 Accounting experience preferred but not required.

Responsibilities

• Perform night audit duties, including reconciling all daily transactions and ensuring financial records are accurate.
• Post charges to guest accounts, such as room rates, taxes, and incidentals, ensuring correct postings.
• Process payments (cash, credit, and checks) and record them accurately.
• Generate reports for management, including financial summaries, occupancy statistics, and room revenue.
• Handle guest check-ins and check-outs during the night shift, providing exceptional service.
• Address guest inquiries and requests in a professional and efficient manner.
• Answer phone calls promptly, addressing guest inquiries and providing accurate information.
• Perform end-of-day procedures, verifying room availability, balancing accounts, and ensuring accuracy.
• Communicate important guest information or updates to management and the day shift.
• Resolve guest complaints and escalate issues to the appropriate department when necessary.

Skills

Front desk experience

Guest service

Communication skills

Attention to detail

Property management systems

Hilton systems

M3 Accounting

Education

High school diploma or equivalent

Tools

Property management system (PMS)

Front desk software (M3)

Job description

Parks Hospitality Group is seeking a reliable Night Auditor to anchor the overnight team for LivSmart Studios by Hilton Columbia Greystone. You will manage front desk operations during the night, greet late-arriving guests, and reconcile daily transactions to ensure accurate financial records.

The role requires strong communication, attention to detail, and experience with property management systems. Benefits include day-one medical/dental coverage, PTO, and discounted hotel rates for you and