Night Auditor: Overnight Front Desk & Guest Experience

Drury Hotels Company, LLC; Joplin (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Mentorship

Cross-training

Development plans

Management training

Health benefits

401(k)

Award-winning workplace

Job summary

Drury Inn & Suites in Joplin, MO is seeking a Front Desk Associate who will check guests in and out, promote our programs, and maintain guest records. You will balance daily receipts and assist with breakfast setup as needed.

The role requires strong English communication, cash handling ability, and a customer-first attitude. Team members enjoy benefits, discounts, and opportunities for growth within a family-owned, award-winning hospitality company.

Qualifications

• Front desk experience or familiarity with guest services.
• Ability to handle cash and balance cash drawers.
• Strong customer-service orientation and communication.
• Clear spoken and written English.

Responsibilities

• Check guests in and out, promote programs, and maintain guest records.
• Audit the previous day’s receipts for accuracy and balance entries.
• Assist with breakfast setup and related food service tasks.
• Handle money, make change, and operate office machines.
• Respond to guest inquiries and resolve complaints with courtesy.
• Ensure guest safety during overnight hours and maintain a clean lobby area.

Skills

Front desk operations

Cash handling

Customer service

English proficiency

Tools

Office equipment

Job description

Drury Inn & Suites in Joplin, MO is seeking a Front Desk Associate who will check guests in and out, promote our programs, and maintain guest records. You will balance daily receipts and assist with breakfast setup as needed.

The role requires strong English communication, cash handling ability, and a customer-first attitude. Team members enjoy benefits, discounts, and opportunities for growth within a family-owned, award-winning hospitality company.