Night Auditor: Overnight Front Desk & Finance Specialist

Vista Host Inc.; Austin (TX); Presencial; USD 21.000 - 30.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive pay

Paid time off (vacation/sick/holiday)

Health/Vision/Dental Insurance

401k

Life/STD Insurance

Employee discounts

Employee Assistance Program

Growth opportunities

Resumo da vaga

Homewood Suites by Hilton Austin TechRidge is seeking a Night Auditor to provide overnight front desk service, balance daily revenue, and ensure accurate financial records. This role emphasizes guest satisfaction, problem-solving during night hours, and maintaining brand standards in a fast-paced environment.

This position offers competitive hourly pay, health and other insurance benefits, 401(k), and opportunities for growth within Vista Host's expanding portfolio.

Qualificações

• Must communicate effectively in English, both written and spoken.
• Ability to stand for extended periods.
• Ability to lift up to 20 lbs.
• Strong attention to detail for financial transactions.
• Willingness to work night shifts, including weekends and holidays.

Responsabilidades

• Provide exceptional customer service during overnight stays.
• Perform QA requirements for the front desk department.
• Ensure compliance with hotel policies, cash handling, and guest relations.
• Act as the night manager on duty, handling guest requests and issues.
• Balance credit card transactions, prepare deposits, and verify accounts.
• Conduct the property management night audit system and close/open days.
• Manage guest complaints and document requests for timely resolutions.
• Complete end-of-shift paperwork, reports, and audit packs.
• Maintain lobby, coffee stations, and front desk area cleanliness.
• Perform other duties as assigned by management.

Conhecimentos

English communication

Detail orientation

Cash handling

Night shift

Customer service

Descrição da vaga

Homewood Suites by Hilton Austin TechRidge is seeking a Night Auditor to provide overnight front desk service, balance daily revenue, and ensure accurate financial records. This role emphasizes guest satisfaction, problem-solving during night hours, and maintaining brand standards in a fast-paced environment.

This position offers competitive hourly pay, health and other insurance benefits, 401(k), and opportunities for growth within Vista Host's expanding portfolio.