Night Auditor (Overnight)

Hyatt Hotels; Savannah (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Une chaîne hôtelière de renommée cherche un Night Auditor pour superviser les opérations nocturnes à Savannah, GA. Le candidat idéal doit avoir une expérience en service client, de fortes compétences en communication, et une capacité à travailler de manière flexible. Les opportunités offertes comprennent des avantages tels que l'assurance médicale, un plan de retraite 401(k), et des repas gratuits sur place.

Benefits

Medical/Dental/Prescription/Vision Insurance

Flexible Spending Accounts

Disability and Life Insurance

Paid Family Bonding Time

Adoption Assistance

$1,000 per year for Educational Assistance

Complimentary and Discounted Hyatt Hotel Room Nights

Free Meals in our Colleague Dining Room

Paid Time Off & Paid Holidays

401(k) with Employer Match

Qualifications

• Expérience en service client préalable.
• Excellentes compétences en communication et organisation.
• Capacité à travailler un emploi du temps flexible incluant les nuits et les week-ends.

Responsibilities

• Surveiller les opérations de la réception pendant le quart de nuit.
• Interagir avec les clients pour répondre à leurs besoins.
• Effectuer des transactions financières de base.

Skills

Customer Service

Communication

Problem Solving

Detail Orientation

Tools

Basic Computer Systems

Job description

A Night Auditor is responsible for the oversight of specific night audit duties as well as overseeing the Front Office during the overnight shift. Their priority at all times is to engage with guests in a caring and positive manner, using active listening skills to understand the needs and wants of guests-wherever possible, getting to know them and their preferences on a personal level. This individual is a key contact person on the overnight shift and a resource for guests. They should demonstrate creative problem solving, possess strong communication skills, be detail oriented, comfortable with technology, and confident in basic financial transactions.

Why Work at Hyatt?

• Medical/Dental/Prescription/Vision Insurance
• Flexible Spending Accounts
• Disability and Life Insurance
• Paid Family Bonding Time
• Adoption Assistance
• $1,000 per year for Educational Assistance
• Complimentary and Discounted Hyatt Hotel Room Nights
• Free Meals in our Colleague Dining Room
• Paid Time Off & Paid Holidays
• 401(k) with Employer Match
• Support for Your Personal Wellbeing (Complimentary Headspace Subscription, Employee Assistance Program, and more)

• The ideal candidate will have previous customer service experience and professional presentation in line with the Hyatt Regency brand
• Excellent interpersonal, organizational, and communication skills
• Basic computer systems knowledge
• Ability to stand for long periods of time
• Fulfill a flexible schedule to work overnights, including weekends and holidays
• Must be able to support Hyatt's purpose by identifying opportunities to display authentic human care to guests and colleagues so they can be their best

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.