Night Auditor- Le Meridien Fort Worth Downtown

remingtonhotelscareers; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Remington Hotels in Fort Worth is seeking a Front Office Night Audit team member to perform daily audit functions for front office and hotel outlets, review room and tax postings, and correct errors to ensure accurate and timely postings. You will back up the front office computer system, rebuild front office components, and follow accounting policies.

You will manage check-ins, check-outs, payments, reservations, PBX, and guest inquiries professionally.

Qualifications

• Ability to focus and complete tasks on time amid interruptions.
• Demonstrates high work ethic and self-initiative.
• Willing to work varying schedules, including nights, weekends, and holidays.
• Customer service oriented with guests in mind.
• Accurate and clear communication for room directions.

Responsibilities

• Perform daily audit functions for front office and hotel outlets.
• Review room and tax postings for accuracy and correct errors promptly.
• Back up the front office computer system and night audit program daily.
• Rebuild the front office system, reservations, and related computer maintenance.
• Follow management accounting and credit policies and procedures.
• Handle front desk functions: check-ins, check-outs, payments, reservations, PBX, and guest inquiries.

Skills

Attention to detail

Strong work ethic

Self-initiative

Team player

Flexibility nights/weekends

Job description

What you will be doing

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back‑up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check‑ins, check‑outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.