Night Auditor | Hampton Inn Sherwood | Portland, OR

PM Hotel Group; Sherwood (OR); On-site; USD 38,000 - 48,000; Full time

Job summary

PM Hotel Group in Sherwood, Oregon seeks a Night Auditor to join our Front Office team. This overnight role blends guest service with accounting to close out the day’s financial activity accurately and securely.

You’ll balance cash, deposits and credit card batches, enter revenue and expenses into the front desk system, handle check-ins/outs and respond to guest questions with a friendly, professional attitude.

Qualifications

• Associate’s Degree or 6 months to 1 year of related experience.
• Ability to work evening/overnight shifts.
• Strong computer skills.
• People-oriented with polite, positive interaction.

Responsibilities

• Balance paperwork, cash drawer, deposits, reconciling credit cards and submitting batches.
• Input revenue, expenses, and allowances into the front office system to generate daily reports (Guest Ledger Summary, Daily Restaurant Summary).
• Complete front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other guest requests.
• Answer guests’ questions about hotel services and amenities.

Skills

Guest service

Cash handling

Computer skills

Communication

Education

Associate’s Degree or related experience

Job description

We are seeking a responsible and detail-oriented Night Auditor to join our Front Office team. This overnight role is a unique combination of guest service and accounting, ensuring a smooth and secure transition between hotel operating days. You’ll serve as the primary point of contact for overnight guests while also ensuring the accuracy and professionalism of closing out the day’s financial activity.

What You’ll Do:

Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property’s balances from the previous day.

Some of your nightly duties include:

• Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches
• Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.
• Answer guests’ questions about the hotel services and amenities.

Where You’ve Been:

We’re looking for someone with an Associate’s Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people‑person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won’t be a great fit.

When You’re Here:

Sometimes you’ll be behind the desk—but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything‑but-standard growing hotel company.