Night Auditor & Guest Services Specialist

Hilton Garden Inn Flushing; New York (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k Match

Daily Pay

Life Insurance

Telus Health access

Travel Discounts

Commuter Benefits

Wellness Program

Educational/Professional Development

Referral Bonus Program

Job summary

Hilton Garden Inn Flushing is seeking a Night Auditor to balance revenue, settle daily accounts, and reset systems for the next day. The role includes front desk tasks and guest service duties in a fast-paced hotel environment.

Responsibilities include nightly audits, cash and credit card reconciliation, and reporting. Prior night audit or accounting experience is preferred. Computer skills, especially Excel, are required.

Qualifications

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

Responsibilities

• Balance revenue and settle accounts nightly.
• Maintain files and reset the system for the next day.
• Perform Guest Service Agent tasks and duties.
• Audit and reconcile cashiers and credit card transactions.
• Input and update financial information into BRAINS network.

Skills

Night audit

Accounting

Excel

Arithmetic

Education

High School diploma or equivalent

FSD training (within 90 days)

Tools

BRAINS system

Job description

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.
  
  

Your Background And Skills

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.
  
  

HHM Hotels Benefits And Perks

• Competitive wages for full time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program
  
  

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.
  
  

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It