Night Auditor - Guest Service & Nightly Reports

BMI Hospitality Management; Everett (WA); On-site; USD 35,000 - 50,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with match

Employee discounts

Paid sick leave

Overtime pay

Free parking

Job summary

Hampton Inn Everett is seeking a Night Auditor to join our front desk team. The role involves greeting guests, managing check-ins/outs, handling guest requests, and performing nightly audit procedures on a flexible schedule including weekends and holidays.

We offer benefits such as medical/dental/vision after qualification, potential performance bonuses up to $450 monthly, a 401(k) match after qualification, Hilton employee discounts, paid sick leave, overtime pay for holidays, and free parking.

Qualifications

• Must be able to stand for extended periods.
• Be outgoing and friendly.
• Prior customer service experience is preferred.
• Opening is for Saturday night and Sunday night shifts.

Responsibilities

• Provide exceptional guest service to all hotel guests.
• Greet and check guests into and out of the hotel.
• Handle all guest requests and/or concerns in a professional and courteous manner.
• Manage guest accounts by posting charges and handling cash and credit card transactions with accuracy.
• Run all necessary night audit reports.
• Must be flexible in schedule: Positions could be mornings or nights, including Weekends and Holidays.
• Answer phones

Skills

Customer service

Outgoing demeanor

Communication

Tools

Cash handling

Job description

Hampton Inn Everett is seeking a Night Auditor to join our front desk team. The role involves greeting guests, managing check-ins/outs, handling guest requests, and performing nightly audit procedures on a flexible schedule including weekends and holidays.

We offer benefits such as medical/dental/vision after qualification, potential performance bonuses up to $450 monthly, a 401(k) match after qualification, Hilton employee discounts, paid sick leave, overtime pay for holidays, and free parking.