Night Auditor - Guest Experience & Night Ops | Daily Pay

AutoCamp- Nature's Boutique Hotel

Town of Centerville (NY)

On-site

USD 29,000 - 34,000

Part time

8 days ago
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Benefits offered by this job

Daily Pay
Telemedicine access
Health Insurance options
Life Insurance options
401k Plan + Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Discounts on event tickets and more

Job summary

AutoCamp is seeking a dynamic, service-oriented Night Auditor to join our team at our property in New York. The role is part-time and focuses on guest registration, room assignments, and seamless billing support in a lifestyle hotel setting.

You will assist guests, handle inquiries, and collaborate with the front desk to ensure a high level of service and a welcoming atmosphere for our guests.

Qualifications

  • Ability and comfort in working with cloud-based applications; knowledge of Google Suite preferred.
  • Strong relational skills and communication.
  • Thoroughness and attention to detail in daily tasks.
  • Excellent and attentive customer service.

Responsibilities

  • Greet guests warmly and courteously.
  • Assist with registration and accommodate special requests.
  • Guide guests through check-ins and check-outs per policy.
  • Collect and relay messages for guests.
  • Pre-register, block, and sell future reservations as needed.
  • Resolve guest inquiries and billing questions related to services.
  • Process cancellations according to procedure.
  • Complete supervisor checklists by shift end.
  • Handoff pertinent information to the next shift.

Skills

Cloud-based apps
Google Suite
Relational skills
Attention to detail
Customer service

Job description

AutoCamp is seeking a dynamic, service-oriented Night Auditor to join our team at our property in New York. The role is part-time and focuses on guest registration, room assignments, and seamless billing support in a lifestyle hotel setting.

You will assist guests, handle inquiries, and collaborate with the front desk to ensure a high level of service and a welcoming atmosphere for our guests.

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