Night Auditor - Full Time

Lodging Dynamics; San Diego (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, dental, vision

401(k)

Paid time off

Travel discounts

Wellness program

On-demand pay

Leadership development

Job summary

Lodging Dynamics Hospitality Group LLC is seeking a dedicated Night Auditor for our San Diego Downtown Bayside property. You will greet guests, check them in, verify information, and perform accurate nightly accounting and end-of-day closings.

The role requires strong math and communication skills, 2+ years in hospitality, and the ability to learn hotel software. You’ll respond to guest inquiries, coordinate wake-up calls, and contribute to a memorable guest experience.

Qualifications

• Excellent written and verbal communication.
• 2+ years in customer service or hospitality.
• Ability to learn computer functions and POS systems.
• Strong problem-solving and multitasking abilities.

Responsibilities

• Greet guests, check them in, and provide stay information.
• Process invoices, post checks to vendors and distribute employee checks.
• Respond to guest complaints, requests and emergencies.
• Reconcile all accounts daily.
• Verify end-of-day work across departments.
• Schedule wake-up calls and next-day reservations.
• Answer phones and take reservations.
• Respond to inquiries and ensure guest satisfaction.

Skills

Communication skills

Math skills

Customer service

Computer skills

Problem solving

Multitasking

Written and verbal communication

Job description

Location: Hilton Garden Inn/Homewood Suites San Diego / Downtown Bayside

Life as a Night Auditor:

• Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
• Process invoices, post checks to vendors and distribute employee checks
• Respond to guest complaints, requests and emergencies
• Reconcile all accounts in a timely manner
• Verify that all EOD work has been performed by other departments
• Schedule guest wake-up calls and reservations for the following day
• Respond to guest inquiries, concerns and complaints as needed
• Answer phones and place reservations

What we’re looking for:

• Excellent communication and math skills
• 2+ years' experience in customer service or hospitality
• Able to learn computer functions and other on-the-job skills
• Good problem-solving skills
• Ability to multitask
• Strong written and verbal communication skills

What to expect in your first few months:

First you will learn about the hotel and all of our amenities! Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience!

The perks working for us:

• Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits
• Paid time off for full AND part time associates
• Travel discounts at hotel partners and franchises around the world
• Participation in our Wellness program
• On-demand pay opportunities for instant pay between paychecks
• Leadership development program and growth opportunities

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.

About Lodging Dynamics:

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.