Night Auditor & Front Desk Lead

Janko Hospitality; Lockport (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation package

Full benefits package including 401K

Hotel discounts

Growth opportunities

Job summary

Janko Hospitality is seeking a Night Auditor for the Holiday Inn Express & Suites Lockport to oversee nightly hotel operations, ensure accurate guest billing, and maintain financial records during late-night hours. Serves as a Manager on Duty from 11pm to 7am with a flexible weekend schedule.

Ideal candidates are detail-oriented, possess strong organizational skills, and deliver exceptional customer service in a dynamic hospitality environment.

Qualifications

• One year minimum hotel front desk or accounting experience preferred.
• Strong communication skills and ability to perform basic math calculations.
• Ability to analyze data and make decisions regarding guest check-in/out processes.

Responsibilities

• Check guests in/out, process payments, and handle AYS duties.
• Reconcile guest service agent paperwork and credit card transactions.
• Post room charges, distribute folios, and reconcile gift shop and banquet paperwork.
• Run daily close-out reports, process night audit, and maintain the front desk log book.
• Handle guest mail, messages, and faxes, ensuring timely delivery.
• Must be able to stand for extended periods, walk, bend, and crouch.
• Follow safety protocols and work under rotating shifts, including weekends and night shifts, as needed.
• Flexible schedule with rotating shifts, including weekends, nights, and potential overtime.

Skills

Attention to detail

Customer service

Data analysis

Basic math

Job description

Janko Hospitality is seeking a Night Auditor for the Holiday Inn Express & Suites Lockport to oversee nightly hotel operations, ensure accurate guest billing, and maintain financial records during late-night hours. Serves as a Manager on Duty from 11pm to 7am with a flexible weekend schedule.

Ideal candidates are detail-oriented, possess strong organizational skills, and deliver exceptional customer service in a dynamic hospitality environment.