Night Auditor & Front Desk Guest Services Lead

ZEALANDIA HOLDING COMPANY; Town of Florida (NY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Travel club benefits

Discounted stays for employee

Discounts on travel expenses

Job summary

LaTour Hotels and Resorts is seeking a Night Auditor at Coconut Palms Beach Resort II in New Smyrna Beach, FL. The role blends front desk duties with nightly financial reconciliation, ensuring a welcoming first impression and accurate daily reporting.

As an ESOP company, we invest in employees and offer travel club benefits, including discounted stays and access to partner discounts, with full-time benefits such as medical and 401(k). Weekend and holiday shifts are required.

Qualifications

• High school diploma or GED required.
• Customer Service experience preferred.
• Bilingual/Spanish speaking preferred.

Responsibilities

• Welcomes & registers guests in a friendly, professional, and efficient manner.
• Provides detailed information about resort facilities & operating hours.
• Answers telephone calls and resolves guest inquiries in a friendly and professional manner.
• Rents rooms in accordance with Front Desk sales strategies.
• Performs check in/out and cash handling activities in accordance with standard operating procedures.
• Enters detailed information regarding resort transactions for accounting purposes.
• Performs accuracy verification of daily revenue activities and occupancy status.
• Completes all audit functions accurately and in a timely manner.
• Attends all required resort and department meetings and trainings.

Skills

Accuracy

Oral Communication

Detail Oriented

Organization

Friendliness

Education

High School Diploma or GED

Job description

LaTour Hotels and Resorts is seeking a Night Auditor at Coconut Palms Beach Resort II in New Smyrna Beach, FL. The role blends front desk duties with nightly financial reconciliation, ensuring a welcoming first impression and accurate daily reporting.

As an ESOP company, we invest in employees and offer travel club benefits, including discounted stays and access to partner discounts, with full-time benefits such as medical and 401(k). Weekend and holiday shifts are required.