Night Auditor & Front Desk Controller

Remington Hospitality; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Remington Hospitality in Tucson, AZ seeks a Front Office Auditor to perform daily audit functions across the hotel's front office and outlets, ensuring accuracy in room and tax postings and correcting errors promptly.

You will back up front office computer systems nightly, coordinate system rebuilds if needed, and adhere to management company accounting policies while delivering prompt, warm, and professional guest service during check-ins and check-outs.

Responsibilities

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Job description

Remington Hospitality in Tucson, AZ seeks a Front Office Auditor to perform daily audit functions across the hotel's front office and outlets, ensuring accuracy in room and tax postings and correcting errors promptly.

You will back up front office computer systems nightly, coordinate system rebuilds if needed, and adhere to management company accounting policies while delivering prompt, warm, and professional guest service during check-ins and check-outs.