Night Auditor- Front Desk

Hotel Yountville; Logan, Northern (UT, KY); Hybrid; USD 20,664,000 - 30,307,000; Part time

Job summary

TownePlace Suites Logan is seeking a part-time Night Auditor to manage nightly front desk operations and audit tasks in a busy extended-stay hotel setting.

You will review postings, handle check-ins/outs, and ensure accuracy of charges while maintaining guest service excellence throughout overnight shifts.

Qualifications

• Focus and maintain attention to tasks, complete work on time.
• High work ethic and self-initiative.
• Ability to stay awake and work overnights.
• May be required to work varying schedules including nights, weekends.
• Team oriented person delivering great guest experiences.
• Physical requirements for an in-office role.
• Prolonged standing and computer work.
• Good verbal and written communication.
• Occasionally stand, walk, bend, reach or carry items.

Responsibilities

• Perform all nightly audit functions for the front office and each outlet of the hotel.
• Review room and tax postings for accuracy and correct errors; ensure house charges are posted timely.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Rebuild the front office system, reservation, and related computer maintenance (if applicable).
• Understand and follow the management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, and guest directions.

Skills

Attention to detail

Team player

Overnight stamina

Excellent communication

Self-motivation

Job description

TownePlace Suites Logan is the only extended stay hotel in Cache Valley. It is perfect for business and leisure. You can balance work and life as you like, with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high-speed Internet access. Feel like your best self, with a State of the art Fitness Center and easy access to our beautiful pool and spa. The beautiful Logan River is right in our backyard with amazing views from our suites. We are close to Utah State University, American West Heritage, USU Innovation Park, Conservice and numerous activities. We are right on Main street as well with plenty of shopping and attractions to enjoy within walking distance. Right next door we have Elements Restaurant and The Riverwoods Conference Center, which has 32,000 sq ft of meeting space. Come and check it out for yourself only at TownePlace Suites in Logan Utah.

Job Description

What you will be doing

• Perform all nightly audit functions for the front office and each outlet of the hotel.
• Review room and tax postings on the computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation, and other related computer maintenance (if applicable).
• Understand, know, and follow the management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously, and professionally. Accurate and clear directions to room locations should be given.

Requirements

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• Ability to stay awake and work overnights, producing a high level of efficiency and quality in all tasks.
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of standing at a desk and working on a computer. (6-8 hours a day)
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials, including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Part-time

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