Night Auditor- Fairfield Inn Poplar Bluff

Premier Management; Poplar Bluff (MO); On-site; USD 30,000 - 38,000; Full time

Job summary

Premier Management's Fairfield Inn Poplar Bluff is seeking a Night Auditor to check front office accounting records, summarize daily financial activity, track room revenue and occupancy, and post charges and taxes to guest accounts.

Requirements include high school graduate, at least one year of hotel front desk supervisory experience, cash handling and accounting procedures, and familiarity with property management software (PMS).

Qualifications

• High school diploma or equivalent.
• Must speak, read, write, and understand the primary language used in the workplace.
• Must be able to speak and understand the primary language used by the guests.
• Minimum one year of hotel front desk supervisory experience.
• Experience handling cash, accounting procedures, and general administrative tasks.

Responsibilities

• Posts room charges and taxes to guest accounts.
• Processes guest charges vouchers and credit card vouchers.
• Post charges to guest accounts not posted during the day.
• Transfer charges and deposits to master accounts.
• Checks to ensure charges are allocated to appropriate departments.
• Verify front desk transactions are supported and properly posted.
• Verify charges posted from PMS/SPA software match guest folios.
• Prints up and files reservations for the next business day.
• Verifies all account postings and balances.
• Verify room rates and post to guest accounts.
• Monitor coupons, discounts, and other promotions.
• Function as a front desk agent for check-in/check-out when needed.
• Summarizes results of operations for management.
• Run end-of-day procedures in PMS.

Skills

Cash handling

Accounting procedures

Front desk operations

PMS software

End of day procedures

Balancing accounts

Education

High school diploma

Tools

PMS software

Typewriters

Job description

Position:Night Auditor- Fairfield Inn Poplar Bluff

Location: Poplar Bluff, MO

Job Title: Night Auditor- Fairfield Inn Poplar Bluff
Position Summary:
Checks front office accounting records for accuracy and, on a daily basis,
summarizes and compiles information for the hotel's financial records. Tracks
room revenue, occupancy percentages, and other front office operating statistics.
Prepares a summary of cash, check, and credit card activities, reflecting the
hotel's financial performance for the day. Posts room charges and room taxes to
guest accounts including guest transactions not posted during the day by the
front office cashier.

Night Auditor Duties and Responsibilities:

• Posts room charges and taxes to guest accounts.
• Processes guest charges voucher and credit card vouchers.
• Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
• Transfer charges and deposits to master accounts.
• Checks to see that all charges are assigned to the appropriate departments.
• To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system.
• To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing.
• Prints up and files reservations for the next business day.
• Verifies all account postings and balances.
• Verifies that room rates are correct and posts those rates to guest accounts.
• Monitors the current status of coupon, discount, and other promotional programs.
• Is able to function as a front desk agent especially in terms of check-in and check-out procedures.
• Tracks room revenues, occupancy percentages, and other front office statistics.
• Prepares a summary of cash, check, and credit card activities.
• Summarizes results of operations for management.
• Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.
• Prepare of End of day procedure.
• Follow the End of Day / Night Audit Checklist.
• Must have complete knowledge of emergency procedures.
• Balance the day’s charges, making corrections as necessary.
• Performs wake-up calls.
• Run end of day process in property management software (PMS).
• Understand principles of auditing, balancing, and closing out accounts.
• Knows how to operate PMS, typewriters, and other front office equipment's.
• Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
• Perform nightly balancing of in-room video and long-distance telephone services
• Understand and knows how to perform check-in and check-out procedures.

Prerequisites

Education: High school graduate or equivalent. Must speak, read. write, and
understand the primary language used in the workplace. Must be able to speak
and understand the primary language used by the guests who visit the hotel.

Experience: Minimum one year of hotel front desk supervisory experience,
experience handling cash, accounting procedures, and general administrative
tasks.