Night Auditor: Elevate Guest Experience & Growth

DelMonte Hotel Group; City of Albany (NY); Sur place; USD 23 000 - 26 000; Plein temps

Avantages offerts par ce poste

Hotel room discounts

Discounts on food and beverages

Comprehensive benefit packages

Résumé du poste

DelMonte Hotel Group in Albany, NY, is seeking a Night Auditor/Overnight Front Desk Clerk to deliver outstanding guest service during overnight hours. You will handle check-ins/outs, process payments, and coordinate with morning staff.

The role requires strong communication, organization, and the ability to multitask in a fast-paced environment. Full-time hours, competitive benefits, and opportunities for growth are offered.

Qualifications

• 1 to 3 months related experience; High school diploma or GED; or equivalent combination of education and experience.
• Strong communication and interpersonal skills.
• Ability to work overnight and maintain accuracy in transactions.

Responsabilités

• Greet, register, and assign rooms to guests.
• Answer telephone and handle guest inquiries.
• Post charges, compute bills, collect payments, and make change.
• Make and confirm reservations; monitor room availability.
• Open/close shifts; manage cash drops and front desk operations.
• Prepare and balance daily reports and maintain PMS vs reservations.

Connaissances

Organizational skills

Time management

Prioritization

Customer service

Multitasking

Basic computer skills

Formation

High school diploma or GED

Description du poste

DelMonte Hotel Group in Albany, NY, is seeking a Night Auditor/Overnight Front Desk Clerk to deliver outstanding guest service during overnight hours. You will handle check-ins/outs, process payments, and coordinate with morning staff.

The role requires strong communication, organization, and the ability to multitask in a fast-paced environment. Full-time hours, competitive benefits, and opportunities for growth are offered.