Night Auditor: Balance the Books & Wow Guests

Fairfield Inn & Suites- Bessemer, AL; Bessemer (AL); In loco; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Paid time off

Holiday pay

Hotel discounts

Descrizione del lavoro

Night Auditor at Fairfield Inn & Suites- Bessemer, AL performs nightly auditing, posting and balancing of daily financial transactions while delivering an outstanding guest experience. You will monitor hotel systems, balance the cash drawer, and prepare reports to ensure accuracy and security.

This role requires overnight shifts, flexibility for weekends/holidays, and the ability to upsell rooms to walk-in guests.

Competenze

• Must complete brand specific training.
• Adhere to brand standards and hotel policies.
• Provide personalized, friendly guest service.
• Balance the day’s business accurately and on time.
• Available for overnight shifts and possibly other front desk duties.
• Knowledge of hotel systems (PBX, door locks, PMS).
• Check guest accounts and ensure cash drawer balance daily.
• Upsell rooms to walk-in guests and reservations.
• Maintain confidentiality of business and guest information.
• Flexible schedule including nights, weekends, and holidays.
• Physical ability to stand 8 hours and lift up to 25 pounds.

Mansioni

• Oversee auditing, posting and balancing of daily financial transactions.
• Deliver outstanding guest experiences during night shifts.
• Balance the day’s business in a neat, orderly, and timely fashion.
• Monitor and operate hotel systems (PBX, key lock, PMS).
• Check guest accounts and currency transactions; follow up as needed.
• Upsell rooms to walk-in guests and telephone reservations.
• Maintain cash drawer security and balance throughout shift.

Conoscenze

Cash handling

Attention to detail

Guest service

Communication

Strumenti

PMS systems

PBX

Descrizione del lavoro

Night Auditor at Fairfield Inn & Suites- Bessemer, AL performs nightly auditing, posting and balancing of daily financial transactions while delivering an outstanding guest experience. You will monitor hotel systems, balance the cash drawer, and prepare reports to ensure accuracy and security.

This role requires overnight shifts, flexibility for weekends/holidays, and the ability to upsell rooms to walk-in guests.