Night Auditor 3rd shift Part Time

Wyndham Hotels & Resorts; Springfield (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in hospitality management seeks a Night Auditor to manage financial operations and ensure guest satisfaction. Responsibilities include reconciling transactions, preparing reports, and performing guest service duties during night shifts. Ideal candidates will possess strong communication skills and a friendly demeanor, with a preference for those having experience in the hotel industry.

Qualifications

• Experience in hotel or related field preferred.
• Guest service experience is preferred.
• Flexibility for long and late hours is needed.

Responsibilities

• Reconcile hotel cashier transactions and compile management reports.
• Perform guest services including check-in/out, reservations, and call handling.
• Audit and reconcile financial reports promptly.

Skills

Computer skills

Effective verbal communication

Written communication

Multitasking

Prioritization

Education

High School diploma or equivalent

Job description

Compensation Type: Hourly

About Highgate Hotels

Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. It is a dominant player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. The company's portfolio exceeds $20 billion in assets and generates over $5 billion in revenue. Highgate provides guidance throughout all stages of the hospitality property cycle, including planning, development, recapitalization, and disposition. The company also develops bespoke hotel brands and uses industry-leading revenue management tools to optimize performance and asset value. With a leadership team of experienced hotel management professionals, Highgate is a trusted partner for top ownership groups and major hotel brands. The company has offices in London, New York, Dallas, and Seattle.

Location

Country Inn and Suites Springfield
1751 West 1st Street
Springfield, OH 45504

Overview

The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing and compiling management reports promptly, and ensuring the accuracy of guest billings and city ledger transactions. They will communicate issues to management and perform guest service duties such as check-in, check-out, switchboard operation, and reservations.

Responsibilities

1. Understand financial information and perform basic arithmetic.
2. Cross-train in other hotel-related areas.
3. Prioritize tasks to meet deadlines.
4. Perform guest services including check-in/out, reservations, and call handling.
5. Audit and reconcile financial and statistical reports.
6. Prepare and distribute daily and monthly reports.
7. Audit and reconcile cashier work at front desk and F&B.
8. Consolidate and transmit credit card transactions timely.
9. Ensure accuracy of all reported data.
10. Update financial information in corporate systems.
11. Perform data processing functions as needed.
12. Report operational or financial issues to management.
13. Maintain guest satisfaction.
14. Respond to governmental inquiries and guest requests.

Qualifications

1. High School diploma or equivalent; experience in hotel or related field preferred.
2. Guest service experience preferred.
3. Computer skills required.
4. Flexibility for long and late hours.
5. Ability to lift up to 10 pounds occasionally.
6. Ability to work late/overnight shifts.
7. Maintain a friendly demeanor at all times.
8. Effective verbal and written communication skills.
9. Ability to multitask and prioritize.
10. Attend required meetings and training.
11. Maintain personal appearance and grooming standards.
12. Comply with hotel standards and regulations.
13. Identify and help implement productivity improvements.
14. Handle problems proactively and discreetly.
15. Understand and apply complex information.
16. Maintain confidentiality.
17. Show initiative and anticipate needs.
18. Perform other duties as assigned.