Night Auditor- 11PM-7AM Friday, Saturday, Tuesday, Wednesday

Concord Hospitality Brand; Edina (MN); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life insurance

Disability options

401K options

Tuition assistance

Discounted room rates

Training & development

Career advancement opportunities

Job summary

Concord Hospitality Brand is seeking a Night Auditor to join our front desk team in Edina, Minnesota. The role involves overnight front desk duties, guest check-in and checkout, and ensuring a safe, welcoming environment for guests during non-traditional hours.

The Night Auditor will monitor activity, balance daily transactions, and support the overnight operation while maintaining the hotel’s standards of service and safety. First-class hospitality is our priority.

Qualifications

• Strong customer service skills in a hospitality setting.
• Able to manage multiple tasks with accuracy and professionalism.
• Experience with cash handling and point-of-sale systems beneficial.

Responsibilities

• Process credit card transactions and related day-end activities.
• Handle phone system, transfers, and reservations.
• Verify and balance room availability and perform check-ins/outs.
• Administer guest payment policies and check for day-shift errors.
• Prepare folios for departing guests in the morning.
• Maintain lobby appearance and assist with AM breakfast setup.
• Follow hotel emergency procedures and safety protocols.

Skills

Customer service

Hospitality

Cash handling

Multi-tasking

Attention to detail

Job description

We are hiring a Night Auditor! We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Associates working the front desk are the key to the overall experience the guest will have. As the overnight shift you are essentially working without management supervision, so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non‑traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests.

If you enjoy working semi‑independently from others and have a winning personality and high sense of responsibility – this role is perfect for you!

We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Night Auditor you have the responsibility to give our guests the best hospitality experience they can have by:

• Processing credit card transactions and other (restaurant, events, lounge) for the day
• Handling phone system, transferring calls, reservations, etcc
• Verify, balance and review hotel room availability
• Perform Check‑in and Check‑out procedures
• Administer guest payment policies and look for errors from the day shifts
• Prepare folios for the morning departing guests
• Maintain overall lobby appearance and assist with AM breakfast set up if needed
• Be versed in all hotel emergency procedures

Benefits (Full Time Associates only)

We offer competitive wages ($18-19 based off experience). Full‑time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

We are proud to be an EEO employer M/F/D/V. We maintain a drug‑free workplace.