Part-time Night Auditor

Concord Hospitality Brand; Charlotte (NC); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

401K

Discounted room rates

Training & development

Career advancement

Job summary

Concord Hospitality Brand is hiring a Part-Time Weekend Night Auditor to support our busy Charlotte hotel. This overnight role covers Thursday, Friday and Saturday, with the front desk as the hub of guest interactions in a 24/7 operation.

You will process transactions, handle calls, balance room availability, check-in/check-out guests, and prepare folios while ensuring safety and smooth operations during non-traditional hours.

Qualifications

• Experience handling credit card transactions.
• Strong phone system handling and reservations.
• Ability to verify and balance room availability.
• Perform check-in/check-out procedures.
• Maintain lobby appearance and assist with morning setup.
• Knowledge of hotel emergency procedures.

Responsibilities

• Processing credit card transactions and other (restaurant, events, lounge) for the day
• Handling phone system, transferring calls, reservations, etcc
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies and look for errors from the day shifts
• Prepare folios for the morning departing guests
• Maintain overall lobby appearance and assist with AM breakfast set up if needed
• Be versed in all hotel emergency procedures

Skills

Guest service

Cash handling

Phone etiquette

Attention to detail

Night shift

Job description

We are hiring a Part-Time Weekend Night Auditor!

We are looking for people that have a passion to serve others! This role specifically for overnight Thursday, Friday, and Saturday.

Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

• Processing credit card transactions and other (restaurant, events, lounge) for the day
• Handling phone system, transferring calls, reservations, etcc
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies and look for errors from the day shifts
• Prepare folios for the morning departing guests
• Maintain overall lobby appearance and assist with AM breakfast set up if needed
• Be versed in all hotel emergency procedures

Here are some reasons our associates like working for us:

Benefits

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.