Night Auditor

ZMC Hotels; Wilmette (IL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

401(k)

Bonuses

Referral bonus

DailyPay

Job summary

ZMC Hotels is seeking a Night Auditor to join our front desk team for the night shift in Wilmette, IL. You’ll close nightly reports, verify guest details, and ensure smooth overnight operations while delivering friendly service.

We value reliable, detail-oriented individuals with strong computer and communication skills who can multitask in a fast-paced environment and maintain guest satisfaction through the late hours.

Qualifications

• Strong computer skills.
• Exceptional communication skills.
• Demonstrated excellence in guest service.
• Ability to multitask with limited supervision.
• Ability to work in a fast-paced environment.

Responsibilities

• Closing reports at the end of each night.
• Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
• Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
• Checking in guests, showing that classic "customer service" smile, and always having fun with this awesome team is what we want from you.

Skills

Computer skills

Communication skills

Guest service

Multitasking

Fast-paced work

Job description

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Benefits

• Employee discounts
• 401(k)

Job Summary

Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position.

Responsibilities

• Closing reports at the end of each night
• Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
• Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
• Checking in guests, showing that classic "customer service" smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.

Qualifications

• Strong computer skills.
• Exceptional communication skills.
• Demonstrated excellence in guest service.
• Ability to multitask with limited supervision
• Ability to work in a fast-paced environment.

Benefits/Perks

• All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels
• Opportunities for bonuses
• $250 referral bonus ($250 for you and $250 for a referred associate)
• DailyPay: access to your already earned wages before payday