Night Auditor

ZMC Hotels; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Paid time off

401(k)

Employee discounts

Bonus opportunities

DailyPay

Referral bonus

Job summary

ZMC Hotels is seeking a Night Auditor to join our team in Pittsburgh. The role involves closing nightly reports, ensuring property safety, and handling reservations with a friendly, customer-first approach.

You will operate with accountability, maintain order, and support the front desk during night hours. The ideal candidate will have strong computer and communication skills, excel in guest service, and adapt well to a fast-paced hotel environment.

Qualifications

• Strong computer skills required.
• Excellent communication with guests and team members.
• Proven track record in delivering guest service.
• Able to multitask and work with minimal supervision.
• Thrives in a fast-paced hotel setting.

Responsibilities

• Close nightly reports and ensure accuracy.
• Maintain hotel safety and operational accountability while on duty.
• Handle reservations, cancellations, and Walk Policy procedures.
• Check-in guests with a friendly, service-oriented approach and assist guests.

Skills

Strong computer skills

Exceptional communication skills

Guest service excellence

Multitasking with limited supervision

Fast-paced environment adaptability

Job description

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Benefits

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k)
• Dental insurance
• Employee discounts

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position.

Responsibilities

• Closing reports at the end of each night
• Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
• Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
• Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.

Qualifications

• Strong computer skills.
• Exceptional communication skills.
• Demonstrated excellence in guest service.
• Ability to multitask with limited supervision
• Ability to work in a fast-paced environment.

Benefits/Perks

• Medical, Dental, and Vision insurance options
• Paid time off and 401(k) for full-time employees
• All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels
• Opportunities for bonuses
• $250 referral bonus ($250 for you and $250 for a referred associate)
• DailyPay: access to your already earned wages before payday