Night Auditor

Davidson Hospitality Group; Virginia; On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Hilton Alexandria Mark Center in Alexandria, Virginia, seeks an attentive Night Auditor to manage overnight front desk operations, process payments, and perform nightly audits. You will support guests with inquiries, ensure security, and collaborate with other departments to maintain a seamless guest experience.

The role requires accuracy, cash handling experience, and the ability to work overnights, weekends, and holidays.

Qualifications

• Prior cash handling experience required.
• High school diploma or equivalent required.
• 1–2 years as Night Auditor or similar preferred.
• Strong attention to detail and multitasking ability.
• Excellent communication and problem-solving skills.
• Read, write and speak English fluently.
• Ability to work independently with minimal supervision.
• Strong computer skills.
• Ability to work overnights, weekends, and holidays.

Responsibilities

• Perform front desk duties such as guest check-ins and check-outs during the night shift.
• Process guest payments and maintain accurate records.
• Conduct night audits to verify the accuracy of guest accounts and resolve discrepancies.
• Assist guests with inquiries, requests, and issues during the night.
• Ensure safety and security of the hotel during overnight hours.
• Provide exceptional customer service and create a welcoming atmosphere for guests.
• Collaborate with other departments to address guest needs and ensure a seamless experience.
• Maintain knowledge of hotel services, facilities and local attractions to assist guests.

Skills

Cash handling

Attention to detail

Multitasking

Communication

Problem solving

English fluency

Independent work

Computer skills

Flexible hours

Education

High school diploma or equivalent

Job description

Property Description

The Hilton Alexandria Mark Center is a prestigious hotel located in Alexandria, Virginia, known for its upscale amenities and top-notch services. As a potential job applicant, joining the team at Hilton Alexandria Mark Center offers an opportunity to work in a dynamic and fast-paced environment with a strong emphasis on guest satisfaction. The hotel boasts luxurious accommodations, state-of-the-art facilities, and a variety of dining options. With its prime location, the hotel attracts a diverse range of guests, including business travelers, families, and leisure travelers. As a team member at Hilton Alexandria Mark Center, you will be part of a professional and dedicated staff committed to providing exceptional service and creating memorable experiences for guests. Joining the team at Hilton Alexandria Mark Center offers a chance to be part of a renowned hospitality brand known for its commitment to excellence and guest satisfaction.

Overview

Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts.

Summary

• Perform front desk duties such as guest check-ins and check-outs during the night shift
• Process guest payments and maintain accurate records
• Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
• Assist guests with inquiries, requests, and any issues that may arise during the night
• Ensure the safety and security of the hotel premises during overnight hours
• Provide exceptional customer service and create a welcoming and positive atmosphere for guests
• Collaborate with other departments to address guest needs and ensure a seamless guest experience
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively

Join our team of hospitality professionals and contribute to the success of our hotel during the night hours.

Qualifications

• Prior cash handling experience necessary
• High school diploma or equivalent required
• 1-2 years of experience as a Night Auditor or in a similar role preferred
• Strong attention to detail and ability to multitask
• Excellent communication and problem-solving skills
• Read, write and speak English fluently
• Ability to work independently with minimal supervision
• Strong computer skills
• Ability to work flexible hours including overnights, weekends, and holidays

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.