Night Auditor

Reside; Seattle (WA); On-site; Full time

Job summary

A leading company in the hospitality sector is looking for a Night Auditor for their Seattle location. This position involves managing financial transactions and ensuring guest satisfaction overnight. With a competitive pay structure and benefits, this full-time role engages individuals with hotel management responsibilities in a fast-paced environment. Candidates should hold a high school diploma and possess experience in guest services.

Benefits

Commuter Stipend

Medical, Dental, and Vision Insurance

401k and Employer Match

Paid Holidays and Vacation Time

Quarterly and Annual Success Share Bonus

Paid Volunteer and Charitable Match Program

Tuition Reimbursement Program

Learning & Development Opportunities

Employee Referral Program

Employee Assistance Program

Qualifications

• At least one year of progressive experience in a hotel or related field.
• Required guest service experience and basic computer skills.

Responsibilities

• Reconcile hotel cashier transactions and prepare management reports.
• Perform check-in, check-out, and guest service duties as needed.
• Communicate effectively with all levels of management.

Skills

Guest Service Experience

Financial Knowledge

Computer Skills

Education

High School diploma or equivalent

Job description

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Position Type: Full Time

Compensation: $ $20.00 - $24.00 per hour

Location: Reside Seattle Downtown

Schedule: Friday - Sunday, 10:00pm - 8:30am *Schedules may change based on business needs. May include holidays and alternate workdays or hours as needed.

About Us

Reside is an industry leader in the alternative-accommodations industry, designed to blur the lines between hotels and apartments. With operations in over 200 US cities and 130 foreign destinations, the Reside family of brands delivers multi-platform logistics-based housing solutions that combine the efficiencies and high-touch service of a small company with the scope and capabilities of a global organization.

About The Job

We are hiring for a Night Auditor. The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

What You’ll Be Doing

• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all property required meetings and trainings.
• Maintain regular attendance in compliance with Reside standards, as required by scheduling, which will vary according to the needs of the property.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag.
• Comply with Reside standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, from various sources to meet appropriate objectives.
• Must be able to cross-train in other property related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.
  
  

Supervisory Responsibilities

This position does not currently include supervisory responsibilities.

About You

What you’ll bring:

• High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
• Guest Service Experience preferred.
• Computer knowledge/skills required.
  
  

What We Are Looking For

• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be willing to cross train in other accounting or property related areas.
• Must be able to prioritize job functions in order to meet deadlines.
• Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
• Audit and reconcile financial and statistical reports.
• Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to property standards.
• Prepare and distribute month-end reports.
• Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Prioritize job functions in order to meet deadlines.
• Ensure accuracy of all numbers reported including statistics.
• Input and update financial information into corporate communications network.
• Perform daily, weekly, monthly and annual data processing system functions as required.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
• Ensure overall guest satisfaction.
• Respond to governmental inquiries upon receipt.
• Handle guest requests.
  
  

Physical Demands

• Flexible and long hours are sometimes required.
• Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Late/Overnight shift.
  
  

Work Environment

Usual office working conditions. This position will have desk space with a computer and a phone. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee is frequently required to use their hands. The employee must have the ability to use a computer keyboard and mouse and the ability to dial, answer, and talk on a telephone. The employee is occasionally required to walk and reach with hands and arms. Specific vision abilities required by this job include close vision. This job requires the ability to occasionally work in stressful conditions and remain focused for extended periods of time. Ability to lift up to 30 pounds; boxes, documents and/or other items.

Benefits & Perks

What’s in it for you:

• Competitive Pay
• Commuter Stipend
• Medical, Dental, and Vision Insurance
• 401k and Employer Match
• Paid Holidays and Vacation Time
• Quarterly and Annual Success Share Bonus
• Paid Volunteer and Charitable Match Program
• Tuition Reimbursement Program
• Learning & Development Opportunities
• Employee Referral Program
• Employee Assistance Program
  
  

The Fine Print

Work Authorization:

The employee must be legally authorized to work in the United States.

EEO Statement

Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience, who bring their talent to our organization. We treat people with kindness and respect in all our dealings. We encourage people of all races, national origins, genders, gender identities or expression, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job, but to describe the general nature of the job and a reasonable representation of its activities. Duties, responsibilities, and activities may change at any time with or without notice.

Employment Verification

In compliance with the Immigration Reform and Control Act of 1986, any offer of employment is conditional upon you presenting documents verifying your identity and legal authorization to work in the United States. Our organization utilizes E-Verify, an online system that verifies the eligibility of our employees to work in the United States by cross-referencing their information with government records. E-Verify ensures compliance with immigration laws and helps maintain a legal workforce.

Background Checks

As part of our hiring process, we perform comprehensive background checks on all potential employees. These checks include verifying employment history, checking references, and reviewing criminal records. Candidates will be informed and required to provide written consent before the background check is initiated. Any offer of employment is conditional upon completion of a background check with satisfactory results.

Reside is a drug-free workplace.

• Reside does not accept unsolicited resumes from 3rd Party agencies or recruiters.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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