Night Auditor

Superhost Hospitality; Schaumburg, Northern (IL, KY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) plan

Exclusive travel discounts

Wellness program

On-demand pay

Leadership development program

Culture Committee participation

Job summary

Superhost Hospitality is seeking a Night Auditor to ensure smooth hotel operations during nighttime hours. You will verify financial transactions, manage the front desk for late check-ins, and perform end-of-day accounting tasks.

The role requires attention to detail, strong customer service, and the ability to resolve issues calmly. Training and opportunities for growth are offered within this inclusive team.

Qualifications

• Attention to Detail: Thoroughness in reviewing financial records and ensuring accuracy.
• Customer Service: A commitment to providing exceptional service, even during the night.
• Problem Solving: Ability to handle unexpected situations with composure and efficiency.
• Tech-Savvy: Comfortable using hotel management systems and accounting software.

Responsibilities

• Conducting the audit process to verify the accuracy of financial transactions.
• Managing the front desk, assisting late-night check-ins, and addressing guest inquiries.
• Performing end-of-day accounting tasks and reconciling daily revenue.
• Monitoring security cameras and ensuring the safety and security of the premises.
• Handling any guest concerns or emergencies that may arise during the night.

Skills

Attention to detail

Customer service

Problem solving

Tech-savvy

Job description

Description

Life as a Night Auditor:

As a Night Auditor, you play a crucial role in ensuring the smooth operation of our hotel during the nighttime hours. Your responsibilities include:

• Conducting the audit process to verify the accuracy of financial transactions.
• Managing the front desk, assisting late-night check-ins, and addressing guest inquiries.
• Performing end-of-day accounting tasks and reconciling daily revenue.
• Monitoring security cameras and ensuring the safety and security of the premises.
• Handling any guest concerns or emergencies that may arise during the night.

What We're Looking For:

We are seeking an individual with the following attributes:

• Attention to Detail: Thoroughness in reviewing financial records and ensuring accuracy.
• Customer Service: A commitment to providing exceptional service, even during the night.
• Problem Solving: Ability to handle unexpected situations with composure and efficiency.
• Tech-Savvy: Comfortable using hotel management systems and accounting software.

Additional Requirements:

• Must have reliable transportation.
• Availability for night shifts, including weekends and holidays.

What to Expect in Your First Few Months:

In your initial phase, you will receive comprehensive training to familiarize yourself with the night audit procedures and hotel systems. Working closely with your team, you'll gain hands‑on experience in managing nightly operations, addressing guest needs, and ensuring the financial integrity of our records.

The Perks of Working for Us:

• Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions.
• Exclusive travel discounts at our hotel partners and franchises worldwide.
• Participation in our Wellness program to support your overall well‑being.
• On-demand pay opportunities for instant access to earnings between paychecks.
• Access to a leadership development program and diverse growth opportunities.
• Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.

Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace.

About Superhost Hospitality:

People Focused. Performance Driven.

With over 40 years of industry expertise, Superhost Hospitality is committed to Corporate Excellence and Social Responsibility. Our portfolio of dynamic assets, associated with industry-leading brands, prioritizes unwavering service commitment. This approach ensures customer loyalty, attracts exceptional associates, and positions us as a top performer in the industry. Our people‑centric culture focuses on attracting, developing, and retaining the best talent, fostering a great work experience, and supporting career advancement. Join us on a journey that values people and drives outstanding performance.