Night Auditor

Kolter Hospitality Group; Sarasota (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

Kolter Hospitality Group is seeking a Night Auditor for The Westin Sarasota in Sarasota, FL to deliver service excellence overnight, reconcile hotel cashier transactions, and balance front desk and food & beverage revenues to ensure accuracy and compliance with hotel policies.

The position requires at least 1 year of hotel experience, ability to work weekend/holiday shifts, and solid computer skills with basic accounting knowledge.

Qualifications

• Hotel experience required for at least 1 year.
• Able to work most weekends and holidays.
• Report to work on time and in proper uniform.
• Knowledge of basic computer operations.
• Knowledge of basic accounting functions.
• Customer service experience preferred.

Responsibilities

• Reconcile and balance front desk transactions.
• Reconcile and balance food and beverage transactions from micros reports.
• Post room and tax to guest account.
• Coordinate all guest requests in a courteous and efficient manner ensuring problem resolution is satisfactory.
• Check guests in/out as necessary.
• Communicate with other departments and shifts to coordinate and follow up on all guest room information.
• Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats.
• Report any items in need of repair.
• Follow all safety procedures while working.

Skills

Hotel experience

Customer service

Computer proficiency

Basic accounting

Job description

Job DetailsJob Location: The Westin Sarasota - Sarasota, FL 34236Position Type: Full TimeSalary Range: $16.50 - $16.50 HourlyTravel Percentage: NoneJob Shift: GraveyardJob Category: Hospitality - HotelOverview: A Kolter Hospitality Night Auditor delivers service excellence to our guests, taking care of any overnight needs and reconciling all hotel cashier transactions. This position is responsible for auditing, balancing, and reporting food and beverage and front desk revenues and providing accurate, timely information to ensure hotel policy is followed.

_________________________________________________________________________

Performance Expectations:

• Reconcile and balance front desk transactions.
• Reconcile and balance food and beverage transactions from micros reports.
• Post room and tax to guest account.
• Coordinate all guest requests in a courteous and efficient manner ensuring problem resolution is satisfactory.
• Check guests in/out as necessary.
• Communicate with other departments and shifts to coordinate and follow up on all guest room information.
• Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats.
• Report any items in need of repair.
• Follow all safety procedures while working.

Behavioral Expectations:

• Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while working in a fast-paced environment.
• Committed to the success and growth of the company.
• Act honorably, even when no one is watching.
• Eagerness to grow and/or develop within the company.
• Passionately provide personalized guest service.

QualificationsGeneral Requirements:

• Hotel experience required of at least 1 year.
• Able to work most weekends and holidays.
• Report to work on time and in proper uniform.
• Knowledge and/or ability to operate a computer.
• Knowledge of basic accounting functions.
• Experience: None. Customer service experience preferred.
• Education: None.

Physical Requirements:

• Ability to stand/walk for up to 8 hours.
• Occasional lifting, pushing, and pulling.

Kolter Hospitality is proud to be an Equal Opportunity Employer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This description is a summary of primary responsibilities and qualifications.

Kolter Hospitality is a drug-free workplace.

Pre-employment drug test and background check required.