Night Auditor

San Antonio Home2 Suites by Hilton at the Rim; San Antonio (TX); On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Daily Pay

Employee discounts

Benefits (Medical, Dental, Vision, 401

Paid vacation

Job summary

San Antonio Home2 Suites by Hilton at the Rim in San Antonio, TX is seeking a Night Auditor to oversee overnight front desk operations and ensure guest satisfaction. The role involves reconciling accounts, verifying charges, and supporting a smooth handoff to the day team.

The ideal candidate has 6 months to 1+ year of night audit experience, excellent customer service, and a reliable, professional demeanor. Competitive pay and benefits are offered, including daily pay options.

Qualifications

• 6 months–1+ year of night audit experience preferred.
• Willingness to work overnight shifts.
• Friendly, positive attitude and helpful demeanor.
• Strong communication and customer service skills.
• Ability to handle confidential guest information with integrity.
• Basic computer and cash-handling skills.
• Reliable and dependable attendance.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Welcome guests with a friendly and professional attitude.
• Keeps accurate accounts of cash, checks and credit transactions.
• Handles confidential information, including guest records, with a high degree of integrity.
• Verifies room charges and rates; verifies register has appropriate starting cash.
• Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report.
• Submits reports to corporate office as appropriate.
• Blocks rooms and handles guest requests.
• Performs and documents security walks on a regular basis.
• Has a thorough knowledge of emergency procedures and implementation of procedures
• Prepares continental breakfast on time; replenishes breakfast items as needed
• Performs duties of a Guest Service Agent, including laundry functions as directed.
• May be required to make management decisions in manager’s absence.
• All other duties as assigned.

Skills

Night audit experience

Customer service skills

Cash handling

Confidentiality and integrity

Communication skills

Professional demeanor

Flexible schedule

Education

High school diploma or equivalent

Tools

Basic computer

POS systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Night Auditor

Salary Range: $15.00 To $17.50 Hourly

Night Auditor – Hotel Desk – Overnight Position

San Antonio Home2 Suites by Hilton at the Rim

Wage: $15.00 - $17.50/hr BOE

Be the Friendly Face Our Guests Remember!

Are you a night owl? Sleep during the day, stay up through the night? In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day.

Our Guest Service Agents are often the first and last person a guest interacts with during their stay. You'll play an important role in creating a positive guest experience while working with a supportive team and gaining valuable hospitality experience.

With 90 hotels nationwide and continued growth ahead, Tharaldson offers opportunities to build your skills and advance your hospitality career.

What We Offer

• Competitive pay
• Daily Pay option
• Employee hotel discounts
• Comprehensive benefits for eligible associates, including Medical, Dental, Vision, 401(k), and Profit Sharing
• Paid Vacation

What You’ll Do

• Welcome guests with a friendly and professional attitude.
• Keeps accurate accounts of cash, checks and credit transactions
• Handles confidential information, including guest records, with a high degree of integrity
• Verifies room charges and rates; verifies register has appropriate starting cash
• Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report
• Submits reports to corporate office as appropriate
• Blocks rooms and handles guest requests
• Performs and documents security walks on a regular basis
• Has a thorough knowledge of emergency procedures and implementation of procedures
• Prepares continental breakfast on time; replenishes breakfast items as needed
• Performs duties of a Guest Service Agent, including laundry functions as directed
• May be required to make management decisions in manager’s absence
• All other duties as assigned

What We’re Looking For

• 6 months – 1+ year of Night Audit experience preferred
• Desire to work overnight shifts
• A friendly, positive attitude and genuine desire to help others.
• Strong communication and customer service skills.
• Ability to remain professional and calm when handling guest concerns.
• Ability to handle confidential guest information with integrity.
• Basic computer and cash-handling skills.
• Reliable and dependable attendance.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.
• High school diploma or equivalent preferred.
• Ability to keep accurate accounts of cash, checks and credit transactions
• Ability to manage and keep accurate accounts of cash, checks and credit transactions
• Passionate about hospitality and creating an exceptional guest experience.
• All other duties as assigned.

No hotel experience? No problem!

We value a great attitude, willingness to learn, and a passion for providing excellent service.

Tharaldson Hospitality Management is an Equal Opportunity Employer and is committed to fostering an inclusive workplace. We consider all qualified applicants without regard to any characteristic protected by federal, state, or local law.

Reasonable Accommodation

Tharaldson Hospitality Management is committed to providing reasonable accommodations to qualified applicants and associates with disabilities and to individuals with sincerely held religious beliefs, in accordance with applicable law. If you need an accommodation during the application or interview process, please contact Human Resources.