Night Auditor

Wyndham Hotels & Resorts; Roseville (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading hotel brand is seeking a Night Auditor responsible for reconciling financial transactions and ensuring guest satisfaction. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. Ideal candidates should have a high school diploma and a friendly demeanor for guest services.

Qualifications

• High School diploma or equivalent, or one year of related experience.
• Guest service experience preferred.
• Flexible schedule, including late/overnight shifts.

Responsibilities

• Reconcile all hotel cashier transactions and guest billings.
• Perform guest services functions such as check-in/check-out.
• Audit and prepare financial reports and ensure accuracy.

Skills

Computer skills

Effective communication

Problem-solving

Multitasking

Education

High School diploma or equivalent

Job description

Compensation Type: Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company, widely recognized as an industry innovator. It is a dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. Highgate’s global portfolio exceeds $20B in asset value and generates over $5B in revenues. The company offers expertise throughout all stages of the hospitality property cycle, from planning and development to recapitalization or disposition. Highgate also develops bespoke hotel brands and uses industry-leading revenue management tools to maximize performance and asset value. The executive team comprises some of the most experienced hotel management leaders, making Highgate a trusted partner for top ownership groups and hotel brands. The company has offices in London, New York, Dallas, and Seattle.

Location

Fairfield Roseville

1910 Taylor Road, Roseville, CA 95661

Overview

The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing and compiling management reports, and ensuring the accuracy of guest billings and city ledger transactions. They communicate concerns to management and perform guest service duties such as check-in, check-out, switchboard operation, and reservations.

Responsibilities

1. Understand financial information and basic arithmetic functions.
2. Cross-train in other hotel-related areas.
3. Prioritize tasks to meet deadlines.
4. Perform guest services functions (check-in/out, reservations, calls).
5. Audit and reconcile financial and statistical reports.
6. Prepare and distribute daily and monthly reports.
7. Audit Front Desk and Food & Beverage cashier work.
8. Reconcile and transmit credit card transactions.
9. Ensure accuracy of reported numbers and statistics.
10. Input and update financial data into the corporate system.
11. Keep management informed of operational or financial issues.
12. Ensure guest satisfaction.
13. Respond to governmental inquiries.
14. Handle guest requests.

Qualifications

1. High School diploma or equivalent, or one year of related experience.
2. Guest service experience preferred.
3. Computer skills required.
4. Flexible schedule, including late/overnight shifts.
5. Ability to lift up to 10 pounds occasionally.
6. Maintain a friendly demeanor and effective communication skills.
7. Ability to multitask, prioritize, and attend training sessions.
8. Maintain personal appearance and grooming standards.
9. Comply with hotel standards and regulations.
10. Show initiative and problem-solving skills.
11. Maintain confidentiality and demonstrate proactive guest service.
12. Perform other duties as assigned.