Night Auditor

Stonebridge Companies; Pullman (WA); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

401(k) matching

Paid time off (PTO)

Dental insurance

Vision insurance

Wellness support

Life and disability coverage

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies is seeking a Night Auditor in Pullman, WA to close the day by balancing revenues and guest accounts, perform bookkeeping, and provide guest services such as check-ins and check-outs. This role supports overnight operations and requires strong attention to detail and communication.

The position offers flexible shifts, including evenings and weekends, with a pay range of $17.13 to $18.00 per hour, and opportunities to contribute to hotel security and guest satisfaction.

Qualifications

• Previous hospitality or customer service experience preferred.
• Proficiency in basic bookkeeping and balancing daily transactions.
• Strong communication and problem-solving skills.
• Proficient with property management systems and office software.
• Detail-oriented with solid organizational abilities.

Responsibilities

• Greet, register, and assign rooms to guests.
• Verify payment methods and process authorizations.
• Balance daily receipts and conduct income audits.
• Assist guests with check-out processes and resolve discrepancies.
• Answer calls promptly and address guest needs.

Skills

Hospitality experience

Bookkeeping

Customer service

PMS proficiency

Attention to detail

Tools

Property management system

Microsoft Office

Job description

City, State

Pullman, Washington

Title

Night Auditor

Location

Pullman, WA

FLSA

Exempt/Non-Exempt

Employment Status

Part-time, full-time, seasonal, on-call

Reports to

Front Office Manager/General Manager

Pay Range

$17.13 - $18.00 an hour

Job Summary

The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel.

Essential Functions and Duties

• Greet, register, and assign rooms to hotel guests.
• Verify customer payment methods and process credit authorizations.
• Maintain accurate records of room availability and guest accounts using the property management system.
• Balance daily receipts and revenues, conducting income audits on posted revenues.
• Assist guests with check-out processes, reviewing accounts and resolving discrepancies.
• Answer phone calls promptly, directing inquiries or addressing guest needs.
• Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
• Make and confirm reservations, ensuring accurate data entry.
• Provide guests with information on hotel services and local attractions.
• Document guest feedback and elevate issues to management when necessary.
• Perform nightly bucket checks to ensure compliance with hotel standards.
• Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access.

Reasonable accommodations for disabilities

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills

• Previous experience in a hospitality or customer service role preferred.
• Proficiency in basic bookkeeping and balancing financial transactions.
• Strong communication skills, both verbal and written.
• Proficient in using property management systems and office software.
• Excellent customer service and problem-solving skills.
• Ability to work independently and make decisions with minimal supervision.
• Detail-oriented with strong organizational skills.

Work Environment

Primarily indoor work, with occasional standing, walking, and lifting of items up to 10 lbs. Frequent use of computers and telephones, requiring extended periods of sitting. Must be available to work overnight shifts, including weekends and holidays.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-08-25.

Benefits

• Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Company Culture

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values, which are Courage, Vigilance, Collaboration, Passion, Creativity, and Empowerment. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members. All Stonebridge openings are projected to close within 30 days of the original posting date. Please submit your applications by then. Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.