Night Auditor

Canopy by Hilton Portland Pearl District; Portland (OR); On-site; USD 24,000 - 34,000; Full time

Job summary

Canopy by Hilton Portland Pearl District in Portland, OR is seeking a Night Auditor to join our hospitality team. You will handle front desk duties, process reservations, and prepare annual and periodic financial reports while ensuring outstanding guest service.

The role requires strong computer skills, excellent communication, and a passion for hospitality. Overnight hours offered with competitive compensation and growth opportunities within the property.

Qualifications

• High school diploma or equivalent required.
• Hospitality experience preferred but not required.
• Proficiency with computers is required.
• Experience with reservation and accounting software is desirable.

Responsibilities

• Process inquiries, reservations, check-ins and guest requests.
• Audit and reconcile financial records and daily revenue reports.
• Prepare and distribute daily, weekly, and monthly reports to management.
• Respond to guest complaints with a focus on service recovery.
• Coordinate with housekeeping and security for front office operations.
• Provide exceptional service to hotel guests during overnight shifts.

Skills

Communication skills

Customer service

Computer literacy

Education

High school diploma or equivalent

Some college coursework

Tools

Reservation software

Accounting software

Job description

Canopy by Hilton Portland Pearl District • Portland, OR, US

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!

• Process additional administrative, bookkeeping. and accounting procedures as required
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Provide exceptional service to all hotel guests during their stay
• Experience in the hospitality industry or guest services is preferred, but not required
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Outstanding communication skills and excellent customer service skills are required
• Flexible overnight hours are required
• High school diploma or equivalent required; some college preferred

Compensation

$21 hourly

Find us in the Pearl District, surrounded by vibrant shopping and dining. Downtown Portland, Union Station, and cultural attractions like Powell's City of Books are within a six-minute walk.