Night Auditor

Industrialist Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

The Industrialist in downtown Pittsburgh is seeking a Night Auditor to perform end-of-day financial tasks and guest services during overnight hours. You will handle front desk operations and basic accounting to ensure a smooth transition between business days.

Ideal candidates have prior hotel front desk or accounting experience, with strong attention to detail and customer service skills. Proficiency with hotel PMS is preferred, and the role requires overnight availability and flexibility.

Qualifications

• High school diploma or equivalent required.
• Experience in hotel front desk or accounting preferred.
• Experience with PMS preferred.

Responsibilities

• Greet, register, and assist guests; process check-ins/check-outs.
• Answer phone calls, respond to guest requests, and resolve issues promptly.
• Balance and reconcile daily financial transactions.
• Audit and review front desk postings and transactions.
• Log and verify reservations, cancellations, and no-shows.
• Follow safety procedures and company policies; work overnight shifts.

Skills

Customer service

Communication

Attention to detail

Problem-solving

Education

High school diploma or equivalent

Tools

PMS (Property Management System)

Job description

INDUSTRIALIST HOTEL124 rooms | 1,277 sq. ft. event spaceAmenities include: signature restaurant (The Rebel Room), social lounge, fitness center, in-room dining, valet parking, conference & lounge areas.Blending historic character with modern lifestyle design, The Industrialist in downtown Pittsburgh offers an authentic guest experience. With prime access to shops, local restaurants, the Business District, riverfront trails, and convenient public transit, the property provides an engaging environment for hospitality professionals passionate about dynamic, urban hospitality.The Night Auditor is responsible for performing end-of-day financial tasks, providing guest services during overnight hours, and ensuring the safety and security of the hotel. This role combines front desk operations with basic accounting duties to deliver a smooth transition between business days.JOB DESCRIPTIONJob Title: Night AuditorDepartment: Front OfficeSupervision Exercised: NoneSupervision Received: Guest Services ManagerMINIMUM REQUIREMENTSEducationHigh school diploma or equivalent requiredExperiencePrevious hotel front desk or accounting experience preferred.Experience with PMS systems preferred.Skills and KnowledgeStrong attention to detail and accuracy.Excellent customer service and communication skills.Strong problem-solving and critical-thinking abilitiesProficiency with computers and hotel property management systems (PMS).Ability to prioritize and multitask.Job Duties and ResponsibilitiesGreet, register, and assist guests; process check-ins/check-outs.Answer phone calls, respond to guest requests, and resolve issues promptly.Balance and reconcile daily financial transactions.Run and review daily reports (e.g., room charges, revenue summaries).Audit and verify front desk postings and transactions.Process cash, credit card, and direct-bill transactions accurately.Ensure all reservations, cancellations, and no-shows are properly logged.Follow company policies and procedures, including safety and emergency protocols.Ability to work overnight shifts, weekends, and holidays.HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.