Night Auditor

TownePlace Suites & Fairfield Inn and Suites; Paris (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

The TownePlace Suites & Fairfield Inn and Suites in Paris, TX is seeking a Night Auditor to perform nightly audit functions while delivering exceptional guest service at the front desk. You will assist with check-ins and check-outs, process reservations, and respond to guest inquiries during the overnight shift.

You will count cash, maintain the cash drawer, greet and register guests, prepare express checkouts, and communicate shift information to the team.

Qualifications

• Experience in hotel front desk or guest services is preferred.
• Ability to handle cash and transactions accurately.
• Strong communication and customer service skills.
• Willingness to work night shifts and weekends.

Responsibilities

• Perform nightly audit functions and maintain accurate cash drawers.
• Greet, register, and assign rooms; handle guest check-ins/outs.
• Process reservations and prepare express checkout folios.
• Maintain room status inventory and relay shift information.
• Collaborate with front office and other departments to ensure service quality.
• Respond to guest inquiries and protect guest security.

Skills

Guest service

Cash handling

Front desk

Registration

Express checkout

Team player

Detail oriented

Security awareness

Job description

TownePlace Suites & Fairfield Inn and Suites
3005 N Main St
Paris, TX 75460, USA

Description

The Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift.

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Qualifications

Behaviors

Required

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Enthusiastic

: Shows intense and eager enjoyment and interest

Team Player

: Works well as a member of a group

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Self-Starter

: Inspired to perform without outside help

Flexibility

: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.