Night Auditor

Janko Hospitality; Ottawa (IL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive compensation package

Full benefits package, including 401K with matching

Hotel discounts at locations worldwide

Job summary

Janko Hospitality is seeking a Night Auditor for Fairfield Inn & Suites and Hampton Inn & Suites in Ottawa, Illinois. This role involves overseeing nightly hotel operations, ensuring accurate billing, and providing exceptional guest service during late-night hours.

Ideal candidates are detail-oriented, flexible in working hours, and have strong organizational skills. Preference is given to those with hotel front desk or accounting experience. A competitive compensation package, including 401K and paid time off, is offered to employees.

Qualifications

• Minimum one year of hotel front desk or accounting experience preferred.
• Ability to perform basic math calculations.
• Strong communication skills.

Responsibilities

• Check guests in/out, process payments, and handle AYS duties.
• Reconcile guest service agent paperwork and credit card transactions.
• Run daily close-out reports and process night audit.

Skills

Customer service skills

Organizational skills

Basic math calculations

Communication skills

Tools

Hilton and Marriott System software

Job description

Benefits

• Competitive compensation package
• Full benefits package, including 401K with matching and paid time off from Day 1
• Growth company focused on expansion through strategic acquisition and development
• Hotel discounts at locations worldwide

Reports to: Operations Manager

Department: Rooms

Job Description

The purpose of the Night Auditor at Fairfield Inn & Suites Ottawa and Hampton Inn & Suites Ottawa is to be responsible for overseeing nightly hotel operations at both locations as assigned. You will ensure accurate guest billing, maintain financial records, and provide exceptional service during late-night hours. Serves as a Manager on Duty during the hours of 11 pm to 7 am. Ideal candidates are detail‑oriented, possess strong organizational skills, and thrive in a dynamic hospitality environment. The position requires flexibility in working hours, including weekends and holidays, and strong customer service skills.

Essential Duties And Responsibilities

• Check guests in/out, process payments, and handle AYS duties.
• Reconcile guest service agent paperwork and credit card transactions.
• Post room charges, distribute folios, and reconcile gift shop and banquet paperwork.
• Run daily close‑out reports, process night audit, and maintain the front desk log book.
• Handle guest mail, messages, and faxes, ensuring timely delivery.
• Must be able to stand for extended periods, walk, bend, and crouch.
• Ability to follow safety protocols and work under rotating shifts, including weekends and night shifts, as needed.
• Flexible schedule with rotating shifts, including weekends, nights, and potential overtime.

Qualifications

• Minimum one year of hotel front desk or accounting experience preferred.
• Hilton and Marriott System software knowledge preferred but not required.
• Strong communication skills and ability to perform basic math calculations.
• Ability to analyze data and make decisions regarding guest check‑in/out processes.