Night Auditor

Hammetts Hotel; Newport (RI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading hotel is seeking a Night Auditor responsible for supervising night accounting and operations to ensure guest satisfaction and compliance with financial controls. The ideal candidate will balance hotel income and have proven experience in a similar role, along with strong customer service and problem-solving skills.

Benefits

Group insurance, including medical, dental and vision.

401K retirement program with employer match.

Paid time off, including vacation days and holidays.

Hotel discounts throughout the hotel portfolio.

Career development and child reimbursement.

Qualifications

• Proven experience as a Night Auditor or in a similar role.
• Must have the ability to follow directions and a willingness to learn.
• Availability to work overnight.

Responsibilities

• Check in guests, answer phones, and take reservations.
• Reconcile accounts for all departments, including Rooms and Food & Beverage.
• Investigate and resolve out-of-balance accounts.

Skills

Problem-solving

Customer service

Communication

Math skills

Multitasking

Education

BS in accounting, finance or relevant field

Tools

Accounting software

Job description

The Night Auditor will be responsible for supervising night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction, and protection of the guests, staff, and assets. Accurately balance all hotel income for a 24-hour operating period.

Benefits

• Group insurance, including medical, dental and vision, in addition to company-paid life insurance
• Optional insurance plans include Short and Long-term disability, Accident and Critical Illness
• 401K retirement program with employer match
• You work hard and deserve time to unwind and relax. That’s why we offer paid time off including vacation days, personal days and holidays
• Hotel discounts throughout Main Street Hospitality’s hotel portfolio
• Career development, child reimbursement and more!

Responsibilities

• Check in guests, answer phones and take reservations
• Respond to guest complaints, requests and emergencies
• Communicating effectively with other personnel and departments to ensure that guests' needs are met.
• Walk-through of all Public Spaces and Corridors to ensure they are in neat and guest-ready condition
• Process Daily Cover Reports and keeping up to date with upcoming guests, events, and notable items. ie. weather forecast, holidays, specials.
• Process invoices, post checks to vendors and distribute employee checks
• Reconcile accounts for all departments, including Rooms, Food & Beverage, and Events.
• Balance the cash drawer and log receipts
• Investigate and resolve out-of-balance accounts
• Keep accurate financial records and ledgers
• Help prepare for forecasts and audits
• Any other duties assigned

Qualifications

• Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
• Experience with accounting and facilities management software
• Must have the ability to follow direction and a willingness to learn
• Excellent math skills
• Must meet standards of cleanliness, employee satisfaction, productivity, safety and guest comfort as well as satisfaction standards as established by the Company
• Good problem-solving skills
• Strong customer service skills
• The ability to multitask
• Strong written and verbal communication skills
• Availability to work overnight
• BSin accounting, finance or relevant field
• Warm and engaging personality with good communication and interpersonal skills, especially verbal, with management, co-workers, guests, and other parties
• Very self-confident and mature; able to manage systems, employees, and demanding guests
• Extremely self-sufficient with good analytical, administrative, and problem-solving skills
• Good discretion and independent judgment in evaluating data and determining courses of action
• Ability to interpret, and implement management policies or operating practices
• Good self-discipline with an ability to complete tasks independently
• Ability to manage multiple tasks, issues, co-workers, and guests in stressful situations and take responsibility in a professional manner

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law