Night Auditor

HOLIDAY INN MANCHESTER AIRPORT; Manchester (NH); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Competitive pay

Bonuses

Career development

Diversity & teamwork

Job summary

The Holiday Inn Manchester Airport is seeking a detail-oriented Part-Time Night Auditor to join our hospitality team in Manchester, NH. This role requires meticulous financial oversight, strong guest service, and the ability to work independently through the night shift.

You will perform nightly audits, balance daily transactions, and prepare end-of-day reports while assisting guests with check-ins and check-outs.

Qualifications

• Experience in hotel or hospitality, preferably night auditing or front desk.
• Proficiency with hotel management software and financial reporting tools.
• Strong numerical and analytical skills with attention to detail.
• Excellent communication and interpersonal abilities.
• Able to multitask and stay professional under pressure.
• Availability for overnight shifts, weekends, and holidays.

Responsibilities

• Manage front desk during the night shift and address guest inquiries.
• Perform nightly financial audits and prepare end-of-day reports.
• Verify and balance daily charges, room postings, and transactions.
• Assist with guest check-ins and check-outs and update guest records.
• Respond to guest requests or emergencies and escalate when needed.
• Maintain hotel security and data confidentiality.
• Prepare and distribute daily management reports.
• Collaborate with day shift to ensure a seamless transition.

Skills

Night audit experience

Customer service

Analytical skills

Attention to detail

Communication skills

Multitasking under pressure

Team collaboration

Overnight shift availability

Tools

Hotel management software

Financial reporting tools

Job description

Job Title: Part-Time Night Auditor

Job Description

We are seeking a meticulous and detail-oriented Hotel Night Auditor to join our hospitality team. The ideal candidate will possess a strong dedication to providing exceptional customer service, keen analytical skills, and the ability to work independently throughout the night shift. In this role, you will ensure the smooth operation of the hotel's financial processes and contribute significantly to our guests' overall experience.

Key Responsibilities

• Manage front desk operations during the night shift, ensuring all guest inquiries and issues are addressed promptly and professionally.
• Perform nightly financial audits, including reconciling daily transactions and preparing accurate end-of-day reports.
• Verify and balance daily charges, room postings, and other financial transactions to ensure accuracy and compliance with company policies.
• Assist in processing guest check-ins and check-outs efficiently and maintain updated guest information.
• Monitor and respond to guest requests, concerns, or emergencies throughout the night, providing solutions or escalating as necessary.
• Maintain the security of the hotel premises and uphold data confidentiality standards.
• Prepare and distribute daily management reports to relevant departments.
• Collaborate with the day shift team to ensure a seamless transition and continued high-quality service.

Qualifications

• Previous experience in a hotel or hospitality industry, preferably in a night auditing or front desk role.
• Proficiency in hotel management software and financial reporting tools.
• Strong numerical and analytical skills with attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to multitask and handle stressful situations with poise and professionalism.
• Availability to work overnight shifts, including weekends and holidays.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Opportunities for professional development and career advancement.
• An inclusive and dynamic work environment that values teamwork and diversity.

Join our team and contribute to creating an outstanding and welcoming experience for our guests, while playing a crucial role in maintaining the financial integrity of our operations.