Night Auditor

Wyndham Hotels & Resorts; Lindale (TX); On-site; USD 28,000 - 32,000; Full time

Job summary

A leading hotel organization seeks a Night Auditor to manage nightly audit tasks and provide exceptional guest service at the front desk. Responsibilities include handling guest check-ins and payments, ensuring security, and maintaining accuracy during audits. This role also involves liaison with hotel departments and completing daily reports, with additional benefits for work-life balance and career growth.

Benefits

Medical, dental, and vision insurance

401(k) retirement match

Paid Holidays and Paid Time Off

Employee Assistance Program

Qualifications

• Responsible for providing guest services and conducting nightly audits.
• Attention to guest security and creating a friendly environment.
• Ability to maintain accuracy in cash handling.

Responsibilities

• Conduct nightly audit-related duties and provide guest service.
• Check-in/check-out guests, handle reservations, and ensure lobby cleanliness.
• Complete required shift paperwork and communicate shift information.

Skills

Proactive thinking

Customer service

Attention to detail

Job description

The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilitiesbalancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
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