Night Auditor

KMG Hotels; Leawood (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel is seeking a Full-Time Overnight Night Auditor to manage guest check-ins and financial responsibilities during the night shift. This position is ideal for individuals looking to start their career in hospitality while managing other commitments. Successful candidates will demonstrate strong customer service skills and attention to detail, ensuring smooth front desk operations.

Benefits

Employee discount

Qualifications

• Proven experience as a Night Auditor or in a similar role, preferably in hospitality.
• Availability to work overnight.
• 1 year of hotel experience preferred.

Responsibilities

• Check-in guests, take reservations, and answer phones.
• Reconcile accounts and balance the cash drawer.
• Respond to guest complaints and handle emergencies.

Skills

Customer service

Problem-solving

Attention to detail

Math skills

Multi-tasking

Communication skills

Education

High school or equivalent

Tools

Accounting software

Facilities management software

Job description

The Holiday Inn is currently taking applications for a Full-Time Overnight Front Desk Agent/Night Auditor. Ideal candidates can work between the hours of 11pm and 7am. This is great opportunity for someone who is balancing another career, going to school, or wants to get their start in hospitality!

We're looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Responsibilities:

• Check-in guests, answer phones and take reservations.
• Respond to guest complaints, requests and emergencies.
• Process invoices, post checks to vendors and distribute employee checks.
• Reconcile accounts.
• Balance the cash drawer and log receipts.
• Investigate and resolve out-of-balance accounts.
• Keep accurate financial records and ledgers.
• Help prepare for forecasts and audits.

Skills:

• Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry.
• Experience with accounting and facilities management software.
• Excellent math skills.
• An eye for detail.
• Good problem-solving skills.
• Strong customer service skills.
• The ability to multi-task.
• Strong written and verbal communication skills.
• Availability to work overnight.

Job Type: Full-time.

Benefits:

• Employee discount.

Schedule:

• 8-hour shift.
• Holidays.
• Night shift.
• Weekend availability.

Education:

• High school or equivalent (Preferred).

Experience:

• Hotel experience: 1 year
• Location: One location.