Night Auditor

Cape Fox Shared Services; Ketchikan (AK); On-site; USD 26,174 - 33,062; Full time

Job summary

The Cape Fox Lodge in Alaska is seeking a dependable Night Auditor responsible for posting room charges, tax and end-of-day reports, and preparing daily accounting reports. This role includes closing in-house accounts on month-end and supporting front-desk operations.

You will greet guests, register and assign rooms, transmit messages, and collect payments while maintaining accurate guest and room records and supporting housekeeping and maintenance as needed.

Responsibilities

• Close out business day for hotel and restaurant.
• Greet, register, and assign rooms to guests.
• Verify customers' credit, and establish how the customer will pay for the accommodation.
• Keep records of room availability and guests' accounts, manually or using computers.
• Compute bills, collect payments, and make change for guests.
• Print computer generated accounting reports daily.
• Balance all accounts in the transactional detail report.
• Print start of day reports such as the arrivals list, departure report, daily work sheets, etc.
• Print incoming registration cards.

Job description

Overview

The Cape Fox Lodge is seeking a dependable Night Auditor. The Night Auditor is responsible for instituting computer operations to post room, tax and end of day reports, prepare all daily accounting reports, complete accounting operations, print computer reports and lists for start of day operations, and close all in-house accounts on the last day of the month. The Night Auditor will accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Work hours

• Saturday night 10pm to 6am
• Sunday night 10pm to 6am
• Monday 10pm to 6am
• Tuesday 10pm to 6am
• Wednesday 10pm to 6am

Duties and responsibilities

• Close out business day for hotel and restaurant. Gather restaurant receipts and file accordingly.
• Greet, register, and assign rooms to guests
• Verify customers' credit, and establish how the customer will pay for the accommodation.
• Keep records of room availability and guests' accounts, manually or using computers.
• Compute bills, collect payments, and make change for guests.
• Perform simple bookkeeping activities, such as balancing cash accounts.
• Issue room keys.
• Review accounts and charges with guests during the check out process.
• Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
• Transmit and receive messages, using telephones or telephone switchboards.
• Contact housekeeping or maintenance staff when guests report problems.
• Make and confirm reservations.
• Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
• Record guest comments or complaints, referring customers to managers as necessary.
• Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
• Arrange tours, taxis, or restaurant reservations for customers.
• Deposit guests\' valuables in hotel safes or safe-deposit boxes.
• Print computer generated accounting reports daily
• Balance all accounts in the transactional detail report.
• Ensure all daily postings are correct and correct all errors.
• Check all registration cards in the bucket for credit card imprints, address and signature.
• Ensure that all tax exempt accounts follow the guidelines. Complete exemption certificates for non-profit organizations.
• Print start of day reports such as the arrivals list, special request list, departure report, daily work sheets, etc.
• Print incoming registration cards.