Night Auditor

Peachtree Hospitality Management; Kansas City (KS); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a Night Auditor to ensure smooth operations during the night shift. This role involves balancing financial duties, providing exceptional guest service, and ensuring a safe and clean environment. You'll be the first point of contact for guests, managing check-ins, reservations, and inquiries about local attractions. With a comprehensive benefits package and a focus on work-life balance, this opportunity is perfect for those who thrive in a dynamic and customer-focused setting.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Qualifications

• Experience in customer service and hospitality roles.
• Ability to handle cash and perform nightly audits.

Responsibilities

• Conduct nightly audits and balance cash drawers.
• Provide excellent guest service at the front desk.
• Complete daily paperwork and shift reports.

Skills

Guest Service

Cash Handling

Communication

Attention to Detail

Problem Solving

Education

High School Diploma

Hospitality Management Degree

Job description

The Night Auditor will be responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Responsibilities include balancing duties, completing daily paperwork, and preparing shift reports. During these duties, the Night Auditor will attend to guest needs such as check-in/check-out, reservations, and answering guest questions.

Key Responsibilities:

1. Proactively ensure guest security and maintain a safe, clean, and friendly work environment.
2. Count cash and maintain the accuracy of the cash drawer at the beginning and end of each shift.
3. Check the front desk log for issues and special requests.
4. Greet guests, register them, and assign rooms.
5. Process guest registrations and payments.
6. Prepare express checkout folios.
7. Maintain room status inventory.
8. Communicate shift information to the Front Office Manager, General Manager, and staff.
9. Maintain cleanliness of the lobby and bathrooms as needed.
10. Ensure smooth shift transitions by communicating pertinent information.
11. Collaborate with hotel departments to ensure high-quality customer service.
12. Answer inquiries about hotel services, amenities, and local attractions.
13. Complete all shift paperwork and night audit reports daily.
14. Perform other duties as assigned by management.

Peachtree Group offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also provide a generous 401(k) match, Paid Holidays, and Paid Time Off to support work-life balance. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer

This employer complies with federal employment laws and provides all applicants with the necessary rights information, including the 'Know Your Rights' notice from the Department of Labor.