Night Auditor

HHM Hospitality; Kansas City (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a Night Auditor to ensure accurate financial reporting and enhance guest satisfaction. This role involves balancing accounts, conducting nightly audits, and performing guest service duties. The ideal candidate will have a strong background in bookkeeping and customer service, with proficiency in computer skills, particularly Excel. Join a dynamic team that values excellence and fosters growth opportunities, as you contribute to a positive guest experience and uphold sustainability practices. If you are detail-oriented and passionate about hospitality, this is the perfect opportunity for you.

Qualifications

• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge and arithmetic skills required.

Responsibilities

• Balance revenue and settle accounts nightly.
• Prepare and distribute daily reports.
• Respond to guest inquiries and resolve complaints.

Skills

Bookkeeping

Customer Service

Excel

Accounting

Education

High School Diploma

Job description

Overview

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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