Night Auditor

Best Western Plus Hudson; Hudson (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

A growing hotel in Hudson is seeking a Night Auditor who is committed to customer satisfaction and has bookkeeping experience. The role involves managing front office duties, ensuring guest satisfaction, and performing financial reconciliations. Join a team of professionals and advance your hospitality career with us!

Qualifications

• Flexible hours required for overnight shifts.
• Previous hotel front desk or night audit experience preferred.

Responsibilities

• Perform bookkeeping, administrative, and accounting procedures.
• Respond to inquiries, process reservations, and resolve guest complaints.
• Reconcile financial records and produce reports for management.

Skills

Communication

Customer Service

Computer Proficiency

Education

High School Diploma

Some College

Tools

Accounting Software

Reservation Software

Job description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Perform additional bookkeeping, administrative, and accounting procedures as required • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager • Make sure every hotel guest has a pleasant stay Qualifications: • Computer proficiency is required; experience with accounting or reservation software is preferred • High school diploma or equivalent required; some college preferred • Overnight shift; requires flexible hours • Outstanding communication skills and excellent customer service skills are required • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required Compensation: 16.00 - 18.00 hourly

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