Night Auditor

Huntington Hotel Group; Hillsboro (OR); On-site; USD 25,000 - 33,000; Full time

Job summary

Huntington Hotel Group is seeking a Night Auditor to manage overnight front desk operations and complete Night Audit procedures using Fosse. The role emphasizes warm guest interactions, accurate log keeping, and seamless shift handoffs.

Responsibilities include stocking the lobby market, ensuring desk equipment works, and maintaining high hospitality standards across all guest touchpoints.

Qualifications

• Ability to read and interpret safety rules, MSDS and procedure manuals.
• Must be able to keep logs and communicate effectively with guests and associates.
• The hotel operates 7 days a week, 24 hours; may require shift flexibility.

Responsibilities

• Oversee overnight front desk duties.
• Complete Night Audit procedures using Fosse.
• Greet guests with warmth and attend to their needs.
• Ensure front desk equipment is functioning and report issues.
• Stock lobby market daily.
• Pass on information to the next shift manager.

Skills

Safety rules

Log keeping

Customer communication

Job description

Job Title:Night Auditor

Overall Responsibilities

• Responsible for running all overnight duties at the Front Desk.
• Complete Night Audit procedures from Fosse
• Always use guest name. Listen intently to each guest, focusing directly on them during each interaction.
• Use aggressive hospitality skills, which include:
• Smile and Greet every Guest
• Speak to the guest in a warm, friendly and courteous manner
• Display genuine and enthusiastic interest in the guest, pay complete attention
• Anticipate guest needs and be flexible in responding to them
• Be knowledgeable about your job
• LEARN to take ownership of guest problems and resolve them
• Maintain and promote Guest Hospitality at all times.
• Stock lobby Market on a daily basis.
• Ensure that equipment at the Front Desk is in working order. Failure of Front Desk equipment needs to be reported immediately.
• Be familiar with day‑to‑day selling strategy of rooms.
• Have knowledge of any and all promotions and/ or current programs (i.e. Marriott Rewards, Hotel Packages) etc.
• Maintain a high standard of personal hygiene and be in proper uniform at all times.
• Ensure that all information pertinent to the desk or related areas is passed on to the following shift manager or supervisor.

Qualifications

• Language skills: Have the ability to read and interpret documents such as safety rules (i.e., Lockout Tagout, JSA’s), safety awareness information (MSDS), operation and maintenance instructions, and procedure manuals. Ability to keep logs and to speak effectively to customers and associates.
• The hotel operates seven days a week, 24 hours a day. All associates must realize this fact and be aware that at times it may be necessary to move an associate from their accustomed shift as business demands. In addition, it is understood that business and weather determines the amount of hours that are worked and that some weeks may be scheduled at less than 40 hours and other weeks at more than 40 hours.
• Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing.