Night Audit

Legacy Ventures; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Legacy Ventures is seeking a Night Auditor to oversee overnight hotel operations, balance daily transactions and process night audit reports. You will respond to guest needs and maintain a secure, professional environment during the night shift.

The role requires basic accounting skills, cash handling discipline, and thorough knowledge of hotel systems to support reservations, upselling, and guest inquiries. This position emphasizes confidentiality and a positive team atmosphere.

Qualifications

• Experience with cash handling and balancing daily transactions.
• Ability to perform basic accounting tasks and nightly close.
• Familiarity with hotel systems for reservations and guest services.

Responsibilities

• Process night audit reports and balance daily hotel operations accurately.
• Deliver prompt, courteous service to guests during night shift.
• Maintain knowledge of hotel systems (PMS, PBX, locks, emergency protocols).
• Monitor guest accounts, review credit activity, and take necessary action.
• Adhere to cash handling policies and assist with reservations and upselling.

Skills

Guest service

Cash handling

Basic accounting

Attention to detail

Education

High school diploma or equivalent

Tools

PMS

PBX

Job description

Company Overview

We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership.

Summary

The Night Auditor oversees overnight hotel operations, processes night audit reports, balances daily transactions, and responds to guest needs. This role performs clerical tasks, basic accounting, and ensures a safe, professional environment during third shift hours.

Key Responsibilities

• Process night audit reports and balance daily hotel operations in a timely and accurate manner.
• Deliver prompt, courteous service to guests.
• Maintain complete knowledge of hotel systems, including PMS, PBX, key locks, and fire alarm protocols.
• Monitor guest accounts, review credit activity, and take necessary action.
• Adhere to cash handling policies and procedures.
• Respond to guest inquiries and emergencies; assist with reservations and room sales, including upselling.
• Complete all tasks outlined in the night shift checklist.
• Maintain a clean, professional appearance and organized work area.
• Stay informed about the hotel’s surrounding area to assist guests.
• Ensure guest confidentiality and handle sensitive information discreetly.
• Foster a positive and professional environment with guests and team members.