Night Auditor

Peachtree Hospitality Management; Forney (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in hospitality management is seeking a Night Auditor to handle nightly audit duties and provide excellent front desk service. This role involves ensuring guest satisfaction through efficient check-ins/check-outs, maintaining cash accuracy, and preparing nightly reports, all within a supportive team environment.

Benefits

Comprehensive benefits package

401(k) match

Paid Holidays

Paid Time Off

Employee Assistance Program

Responsibilities

• Conduct nightly audits while providing guest service at the front desk.
• Count cash and maintain accuracy of the cash drawer.
• Process guest registrations, payments, and express checkouts.

Job description

The Night Auditor will be responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities include balancing duties, completing daily paperwork, and preparing shift reports. During these duties, the Night Auditor will attend to guest needs such as check-ins/check-outs, reservations, and answering questions.

Key responsibilities include:

1. Proactive thinking with guest security in mind, creating a safe, clean, and friendly environment.
2. Counting cash and maintaining the accuracy of the cash drawer at the start and end of each shift.
3. Checking the front desk log for issues and special requests.
4. Greeting, registering, and assigning rooms to guests.
5. Processing guest registrations and payments.
6. Preparing express checkout folios.
7. Maintaining room status inventory.
8. Communicating shift information to relevant staff.
9. Maintaining cleanliness of the lobby and bathrooms as needed.
10. Ensuring a smooth transition between shifts by passing on pertinent information.
11. Collaborating with hotel departments to ensure high-quality customer service.
12. Answering inquiries about hotel services, amenities, and local directions, and explaining hotel features.
13. Completing shift paperwork and night audit reports daily.
14. Performing other duties as assigned by management.

Peachtree Group offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We provide a generous 401(k) match, Paid Holidays, and Paid Time Off to support work-life balance. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
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